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Senior Practice Manager, Shared Delivery Team
年収：2500万 ～ 5000万
採用企業案件
アマゾン ウェブ サービス ジャパン合同会社
-
- 会社規模非公開
- インターネットサービス
| 部署・役職名 | Senior Practice Manager, Shared Delivery Team |
|---|---|
| 職種 | |
| 業種 | |
| 勤務地 | |
| 仕事内容 |
We are seeking a new Senior Practice Manager, Shared Delivery Team (SDT) to lead our fast-growing our Professional Services (ProServe) delivery specialists in the Japan market. This leader will oversee the high-quality delivery of a variety of customized engagements with our largest, most strategic enterprise customers. The leader will lead SDT to support the customer segment teams with pre-sales and the scoping, sizing estimating and development of complex, multi-year solutions for customers. The ideal candidate will have a background in Technology-Driven Professional Services, Management Consulting, Strategic Engagement Delivery, Workforce Planning, and Business Management/ Operations, and Partner Management. If you are someone and who cares deeply about building an environment where employees will thrive, grow and achieve their career goals, knows how to thrive in an agile, fast-paced, growth environment, insists on incredibly high standards and are willing to dive deep to get the job done. Our Professional Services engage in a wide variety of projects for customers and partners, providing collective our customer experience, best practices, and obsessing about strong success for the Customer. Our team collaborates across the entire organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries. These professional services engagements focus on the full platform of our customer solutions to help our customers and partners remove constraints and accelerate their journey to our platform. RESPONSIBILITIES AND ABILITIES * Hire and develop specialised business and technical talent in multiple specialty areas (e.g., Advisory, Engagement Management, Data/Analytics, Application Development, Security, Infrastructure, Migration) * Responsible for the successful delivery of projects with our most strategic customers across all our specialties. * Oversee the high-quality delivery of a variety of customized engagements with partners and customers in the commercial and public sectors. * Work closely with the industry and customer focused practice leadership to allocate out new hiring requisitions by specialty supporting the market demand and planning process. * Collaborate with the ProServe recruiting team to optimize sourcing, interviewing, and onboarding to meet hiring demands at scale. * Attract and develop top talent to build high performing teams of Professional Services Delivery Consultants with superior technical depth, and outstanding customer relationship skills. * Collaborate with our Global Specialty Practice on skills and portfolio development. * Enable communities and career development for technical specialties. * Collaborate with enterprise sales managers and practice managers to develop strong customer and partner relationships. * Drive a consistent project and delivery experience for our customers through our Engagement Manager community. * Guardianship of project delivery quality across a region (Delivery Quality Bar raisers), providing oversight of engagements, leading scope definition and statement of work development with customers. * Implement effective delivery mechanism, including centralization, to decrease effort and increase speed for our customer achieving their business outcome. * Own the customer feedbacks, corrective actions and distributes learnings in a way that continually increased customer satisfaction. * Document and use completed projects, inclusive lessons learned, to communicate and educate to the entire sales force of the Japan ProServe capability. |
| 応募資格 |
【必須（MUST）】 · Enterprise IT consulting and delivery experience with global Fortune 500 companies.· Experience of leading professional services delivery teams in the areas of IT service management, cloud computing, or IT Strategy. · Building and leading teams at a global level. 【歓迎（WANT）】 · Previous consulting/IT advisory services experience; technical depth and the credibility to sell complex transformational IT consulting engagements.· Demonstrated ability to work in ambiguity and scale systems, processes and teams. · Previous experience in an organization that has built and/or sold products/platforms. · Ability to develop scalable/repeatable solutions across multiple lines of businesses and customers. · Track record of leading technical teams and ability to distill technical information to technical or non-technical customers. |
| アピールポイント | 自社サービス・製品あり 外資系企業 2年連続売り上げ10％以上UP シェアトップクラス 年間休日120日以上 産休・育休取得実績あり 教育・研修制度充実 女性管理職実績あり 資格支援制度充実 管理職・マネージャー 完全土日休み フレックスタイム |
| リモートワーク | 可 「可」と表示されている場合でも、「在宅に限る」「一定期間のみ」など、条件は求人によって異なります |
| 受動喫煙対策 | 喫煙室設置 |
| 更新日 | 2023/12/08 |
| 求人番号 | 3149229 |
採用企業情報
- アマゾン ウェブ サービス ジャパン合同会社
-
- 会社規模非公開
- インターネットサービス
-
会社概要
【代表者】Jaime Valles （ハイミ・バレス）Managing Director, Japan（暫定）
【本社所在地】東京都品川区上大崎3-1-1
【事業内容】
Amazonが総合オンラインストアの展開で長年培ってきた クラウドコンピューティング技術から生まれたアマゾン ウェブ サービス (AWS)。 サーバやストレージ、DB等、システムインフラの大幅なコスト削減や柔軟な増減を可能とし、世界中に革新をもたらしました。日本においては2009年からアマゾン データ サービス ジャパンとしてサービスを開始。短期間で急成長を遂げ、すでに先進的な企業から大企業まで、幅広い企業様にご活用いただいています。
転職・求人情報の詳細をご覧になる場合は会員登録（無料）が必要です