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Application Engineer (SE) System Engineering

年収:800万 ~ 1000万

ヘッドハンター案件

部署・役職名 Application Engineer (SE) System Engineering
職種
業種
勤務地
仕事内容 Job Description
Respond to technical customer issues quickly with credibility and professionalism with the ultimate
goal to create customer loyalty. Support pre- and post-sales activities especially for Model
Based Development solutions.
* Acquire and maintain a hands-on knowledge of the product especially for measurement
and calibration tools or for Model Based Calibration solutions.
* Acquire and maintain a working knowledge of the customer applications and use cases. Utilize
this understanding for enhancing the customer’s efficiency and for providing optimized solutions to
customer issues.
* Beta testing of products including preparation for local product release (DVD
preparation, Japanese customer letters, announcement letters, online help documentation etc.)
* Support the post-sales cycle through technical assistance, trouble shooting, coaching, and
training.
* Act as the first contact for all customer support calls / contacts. Track customer calls and ensure
a timely closure of these calls.
* Developing sales channel and acquiring new business in cooperation with domestic and foreign
engineers.
       
応募資格

【歓迎(WANT)】

PROFESSIONAL REQUIREMENTS:
* Field application engineer who has experienced customer support
* Person who thinks and acts by yourselves and who has mind set for responsibility
* Person who can communicate with customers and foreign people with variety of culture
* Capable of communicating business conversation in English
* Presentation, English skills required and having a mind set to improve those skills
* Person who doesn't hesitate to go on a business trip including foreign country
(Person who doesn't hesitate to move to Nagoya office or Utsunomiya office is appreciated)
* Engineering degree
* Automotive software development and use-case know-how
* TOEIC score more than 730

更新日 2019/04/03
求人番号 953488

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