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Senior Cloud Service Manager

年収:800万 ~ 2500万

ヘッドハンター案件

部署・役職名 Senior Cloud Service Manager
職種
業種
勤務地
仕事内容 The Manager will be responsible for leading the EDI (Electronic Data Interchage) solution implementation post go-live in Japan Professional Services. This includes working closely with Sales to manage new customer implementations.


Job responsibilities:

Solutions Management: Customer engagements/service delivery management for all attional EDI-related implementation post go-live.
Technical Management: technical implementations and program management of trading partners/van migrations to EDI services.
Resource Management: Resource management of solution implementation team.
Drive successful delivery by ensuring that:
Each contract signed meets or exceeds revenue, profitability and client satisfaction expectations;
Each delivery team has the right mix of resources, expertise and competencies; and
Implementation is rigorously measured and of the highest quality and delivering customer value and satisfaction.
応募資格

【必須(MUST)】

Experience/Technical Skills

Leadership/managerial experience in professional services/consulting/technical account manager (at least 3 years)
Experience implementing solutions B2B ERP for customers
Remote management, multi-cultural skills – able to manage remote resources and to work well with people and management across the world (USA, Europe and other countries in Asia Pacific )
Strong team player; ability to partner with sales and other cross-functional organizations
off-shoring experience and Managed Services/On-Demand/Saas are strong plus
Managerial/Leadership Skills

Current experience managing a team, enabling effective strategies that attract, mentor, train and retain staff.
Pro-actively trouble-shooting issues and managing customer expectations.
A pro-active, change-agent reputation.


Education:
A Bachelor’s Degree.
A graduate degree is preferred.

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更新日 2024/04/09
求人番号 3441115

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    • 東京都
    • Dalhousie University, Commerce
  • 金融 コンサルティング IT・インターネット
    • IT、金融、コンサルティング、メディカル、マーケティング等幅広い業界の求人をご案内しています。 ご応募、お問い合わせをお待ちしております。別途キャリアカウンセリングも受付中です(無料)。
    • (2019/08/29)

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