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部署・役職名 | Customer insight specialist |
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職種 | |
業種 | |
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仕事内容 |
Job Purpose: Drive the execution of the new model (CFOM) to improve the value of the customer experience and maximize business value. Establish full personalized engagement, operation and advanced analytics model to implement customer centered data driven marketing across franchise/brands. ORGANIZATION CONTEXT: Solid line reporting to Head of Customer engagement in General Medicines Business Unit in Japan KEY ACCOUNTABILITIES: Establish Personalized Engagement models based on Precision Analytics Development of various frameworks necessary for building new models and Analytics Facilitating a tool/system/data integration environment Involvement and training of related departments and sales forces Finding, selecting, negotiating, and establishing a collaborative system for external partners Cross-cutting support for all GenMed organizations Preparation of content for CX improvement, channel utilization, and construction and promotion of operation models for campaign design Identification and improvement of issues in the operation model (as needed) Support for the formulation and implementation of strategies for the use of digital channels Connecting and Leveraging Analytics Data to the Business Identify issues related to business connection and promote improvement measures. Combining analytical environments (tools/systems/data marts) and marketing campaign execution strategy with deep understanding for data Consideration of how to utilize and introduce internal and external data. Project administration/Management |
応募資格 |
【必須(MUST)】 JOB-HOLDER REQUIREMENTSEducation: Bachelor’s degree or above Experience & knowledge: Strategic Thinking to combining data into strategic tactical action Experience in precision analytics and marketing, data driven advanced analytics and cross-functional work, and can actively collaborate with other departments to ensure that projects run smoothly. Knowledge and experiences of Advanced Analytics (such as Machine Learning, Statistical Modelling, Text Mining, Network Analysis, Optimization) Experience in building a new business model that integrates digital technology Able to confront difficulties and lead the implementation and implementation of new business models Japanese speaking is highly preferred. English: Reading & Writing Able to communicate with global |
アピールポイント | 自社サービス・製品あり 外資系企業 女性管理職実績あり 従業員数1000人以上 シェアトップクラス 年間休日120日以上 産休・育休取得実績あり 教育・研修制度充実 |
受動喫煙対策 | 喫煙室設置 |
更新日 | 2024/03/27 |
求人番号 | 3407290 |
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