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部署・役職名 | Digital Solution Integration Specialist |
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仕事内容 |
■Job Description 【Position Summary】 We are seeking a solution-oriented, customer-first minded, and hands-on professional to bring digital solutions to our hospital customers. These solutions provide greater access to data and information, seamless clinical media management, enhanced learning and development, and collaboration tools. The Digital Solution Integration Specialist will be responsible for consulting, demonstration, clinical workflow blueprinting, user training, and overall digital implementation management. Working closely with Sales and other Intuitive teams, this position will ensure a smooth and first-class digital onboarding experience for our customers and act as the primary point of contact throughout the onboarding process. 【Roles and Responsibilities】 ・Collaborate with Marketing and Sales teams on digital targeting and planning. ・Demonstrate, promote, and sell digital solutions to key customer personnel at hospitals, conferences, etc. as a specialist to expand adoption of our digital solutions. ・Facilitate multi-department meetings with customers. ・Ensure the timely implementation of agreements between customer and legal teams. ・Set expectations and gain alignment with customer on onboarding activities and timeline. ・Perform consulting services: clinical workflow analysis, blueprinting, and optimization with the customer and informing technical architecture. ・Coordinate technical implementation activities as the primary customer point of contact. ・Provide user training and prepare customer for first use after installation. ・Support existing accounts for new digital solution releases, upgrades, and other activities. ・Seek out and communicate improvement opportunities with internal stakeholders. ・Develop strong relationships with customer stakeholders, ensuring that they receive the highest individual attention. 【Department】 Digital Applications |
応募資格 |
【Skill/Job Requirements】 ・Bachelor’s degree, preferably with medical or IT system focus ・5+ years of experience in relevant position (digital integration, B2B digital transformation), required ・2+ years of experience in clinical imaging or similar medical device sales, and experience with hospital systems such as EMR/PACS DICOM/HL7, preferred ・Complex problem-solving, analysis, and project management skills ・Excellent interpersonal skills with demonstrated ability in consulting and training. ・Wide technical aptitude, able to speak knowledgeably about all aspects of digital solutions and implementation process ・Excellent communication and presentation skills across organizational levels. ・Able to work and achieve goals with minimal direction ・Capable as a key member of multi-department team to deliver outstanding customer experience. ・Experience negotiating and implementing contracts and agreements is a plus ・Ability to travel up to 75%, required (Occasional overseas travel, required) ・Japanese language: Native level, required ・English language: Reading/writing proficiency required, verbal proficiency is preferred |
アピールポイント | 自社サービス・製品あり 外資系企業 シェアトップクラス |
受動喫煙対策 | その他 「就業場所が屋外である」、「就業場所によって対策内容が異なる」、「対策内容は採用時までに通知する」 などの場合がその他となります。面接時に詳しい内容をご確認ください |
更新日 | 2024/03/18 |
求人番号 | 3381628 |
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