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クライアントデリバリーパートナー

年収:2000万 ~ 5000万

採用企業案件

採用企業

日本マイクロソフト株式会社

  • 東京都

    • 資本金499百万円
    • 会社規模501-5000人
  • インターネットサービス
  • SIer
  • ソフトウエア
  • 通信・キャリア
部署・役職名 クライアントデリバリーパートナー
職種
業種
勤務地
仕事内容 As our customers embark on their digital transformation journeys, they look to us to partner with them, and to provide them with invaluable guidance and insights on specific industry and technology challenges they are facing. Often, these are substantial, complex problems that require innovative, industry focused solutions and delivery excellence on a large scale. Here is where the real opportunity is for you and your career.

Your business and market expertise will be enriched as you interact with, and influence, senior stakeholders in some of the largest companies in the world as they go through major strategic transformations. Steering a large team of consulting professionals across a defined geographic area, your capabilities will be challenged and developed as you deliver high-quality, transformational consulting engagements, always with a focus on customer outcomes and business value. 

As you put your customer obsession and passion for people into practice at scale, the impact you will have will be far-reaching and enduring. Your accountabilities will span business performance, developing and delivering on people strategies, successfully managing our Consulting Services Division's business motions and more. This role is your opportunity to bring all of the experience and knowledge you have gained in your career, and use it to empower billions to achieve more.

Responsibilities:

Solution Delivery
・Envisions, develops, and delivers transformative opportunities with the client by establishing a deep understanding of customer and business needs based on the future direction of the industry. Effectively draws on internal assets (e.g., account team, business lines, collateral) to help to bring the best original and most relevant ideas to the customer. Works with the client to build an understanding of pain points and creates a plan to resolve them by implementing digital transformations. Identifies possible hurdles/barriers to obtaining objectives and provides insight on how to avoid them.
・Provides executive leadership and oversight to execute a plan that delivers quality solutions for the largest strategic accounts. Identifies and implements the correct governance/delivery operating model. Utilizes appropriate metrics for tracking customer satisfaction and puts feedback mechanisms in place in order to track solution success. Monitors solution roll-out, making adjustments/escalates when necessary, and drives systemic improvements based on feedback mechanisms.
・Identifies quantitative value and business outcomes for customer. Leads the development of a value realization plan, including identifying feedback mechanisms to assess progress. Uses industry benchmarks and tangible results desired to measure success. Drives value for customer through solution delivery while driving incremental cloud consumption. Tracks key outcomes that drive cloud consumption. Drives opportunity identification and delivers on the financial commitments of the Operation Model (Consumption Revenue, Delivery Value, Billed Revenue), partnering with Area Consulting Leaders to establish controls to meet profit and loss (P&L) accountabilities.

Customer Relationships:

・Drives innovation through thought-leadership in customer industries. Establishes self as a trusted advisor to executive decision makers. Identifies and invests in relationships with executive decision makers. Understands and articulates innovations and trends from an industry perspective. Facilitates collaboration and synergy with other experts or internal departments to optimize delivery results. Identifies executive decision makers that can facilitate transformation.
・Serves as the single point of accountability for customer satisfaction for industry solutions and internal Key Performance Indicators (KPIs). Develops strategic account plan in conjunction with Account Team and Customer Success team. Ensures that cooperative components within both organizations are in place to execute the strategic account plan. Communicates transparently with the customer in order to avoid or resolve issues in solution rollout.
応募資格

【必須(MUST)】

・Bachelor's Degree in Engineering, Information Technology, Business, or related field AND 12+ years solution delivery, customer-facing consulting, or digital transformation experience
OR Master's Degree in Engineering, Information Technology, Business, or related field AND 10+ years solution delivery, customer-facing consulting, or digital transformation experience
OR equivalent experience.
・6+ years leadership experience in a matrixed environment.

【歓迎(WANT)】

・Bachelor's Degree in Engineering, Information Technology, Business, or related field AND 15+ years solution delivery, customer-facing consulting, or digital transformation experience
OR Master's Degree in Engineering, Information Technology, Business, or related field AND 12+ years solution delivery, customer-facing consulting, or digital transformation experience
OR equivalent experience.
・12+ years relevant work experience in solution delivery.
・10+ years relevant work experience in industries such as telco or healthcare.
・5+ years relevant experience in financial management (e.g. profit and loss).

アピールポイント 自社サービス・製品あり 外資系企業 女性管理職実績あり 従業員数1000人以上 シェアトップクラス 創立30年以上 年間休日120日以上 産休・育休取得実績あり
受動喫煙対策

屋内禁煙

更新日 2024/02/28
求人番号 3321324

採用企業情報

日本マイクロソフト株式会社
  • 日本マイクロソフト株式会社
  • 東京都

    • 資本金499百万円
    • 会社規模501-5000人
  • インターネットサービス
  • SIer
  • ソフトウエア
  • 通信・キャリア
  • 会社概要

    【設立年月】1986年2月
    【代表者】津坂 美樹
    【資本金】4億9,950万円
    【従業員数】3,348名 (2023年4月1日現在)
    【本社所在地】東京都港区港南2-16-3

    【事業内容】ソフトウエアおよびクラウドサービス、デバイスの営業・マーケティング

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