転職・求人情報の詳細をご覧になる場合は会員登録（無料）が必要です
Renewal Sales スペシャリスト募集！クライアントとの強力なパートナーシップ構築に挑戦しませんか？
年収：1000万 ～ 1100万
採用企業案件
Splunk Services Japan G.K.
-
- 会社規模101-500人
- ソフトウエア
| 部署・役職名 | Renewal Sales スペシャリスト募集！クライアントとの強力なパートナーシップ構築に挑戦しませんか？ |
|---|---|
| 職種 | |
| 業種 | |
| 勤務地 | |
| 仕事内容 |
当社では、複雑な問題を解決するために、マシンデータを誰もが簡単にアクセスして高い価値を引き出すことができるものにしようと取り組んでいます。 私たちの目標はお客様が現在抱えている問題を独創的な方法で解決する革新的なテクノロジーを提供することです。 その鍵となるのが高いモチベーションです。最高の人材と最高の製品、そこに高いモチベーションが加わってこそ当社といえるのです。 The Renewal Sales Representative is responsible for managing & selling Term and Cloud license renewals of industry-leading software, working in close cooperation with Sales and Success Management teams to maximize retention, minimize churn risk, and drive growth on the Renewal event. The ideal candidate will have a consistent track record of success renewing Term and/or Cloud Licenses/ Software Subscriptions, with growth, and in building beneficial, positive relationships with customers, the broader account management team, and channel partners. The successful candidate will Strategically engage with customers and/or partners to align their goals with our solutions. Manage and ensure account retention through adoption and driving on-time renewal. Own, drive and manage the renewal process identifying customer requirements, uncovering roadblocks, expertly probing for upsell and expansion opportunity, and demonstrating strong account management capabilities. Working with partners and customers to negotiate the renewal including pricing and service-term. This position carries a sales quota. The position can be based in our Tokyo offices as part of our Japan Renewals team. Responsibilities: • Working as part of the Japan Renewal Sales team, manage a sales territory carrying an individual quota in contract renewal and growth. • Meet/exceed assigned revenue goals and on-time renewal rate targets • Working several quarters ahead of renewal dates to ensure customer ‘Renewal Readiness’, engaging with the broader account team, partners and customer health data to identify renewal risk, and partner on remedial actions aimed at securing an on-time renewal, with growth potential. • Identify expansion opportunities to generate additional revenue (upsell/cross-sell), driving those opportunities to closure and/or ensuring that the appropriate account management resources are engaged to maximize the opportunity • Prepare and provide customers renewal quotes within 90 days of support expiration • Maintain accurate account, license, service contract, asset and maintenance entitlement records within salesforce.com • Manage renewals from opportunity to invoice, understanding pricing and contractual obligations • Prepare weekly forecasts of renewal bookings and renewal rates within a tight band of accuracy • Pro-actively identifying issues that may impact a renewal, and engaging all available resources to resolve • Assist Sales and Finance teams with customer and account research & customer audits for renewal • Resolve order issues with Customer Service and Order Management • Track non-renewal, pending, and lost renewals including reasons for cancellation • Support evolving operational processes aimed at improving renewal efficiency, effectiveness, accuracy and insight generated from renewals performance. |
| 労働条件 | Tokyo, Japan - Hybrid Remote |
| 応募資格 |
【必須（MUST）】 Skills/Knowledge/Capabilities:• Speak Japanese and English • Bachelor’s degree or equivalent work experience in technical sales/renewals • Strong attention to detail • Logical and analytical thinker • Highly motivated and professional, with excellent communication and interpersonal skills • Demonstrated negotiation skills • Ability to multi-task and track multiple issues • Excellent customer service skills with an orientation towards helping customers • Strong desire and willingness to learn |
| アピールポイント | 成果報酬型 完全土日休み フレックスタイム |
| リモートワーク | 可 「可」と表示されている場合でも、「在宅に限る」「一定期間のみ」など、条件は求人によって異なります |
| 受動喫煙対策 | 喫煙室設置 |
| 更新日 | 2024/01/31 |
| 求人番号 | 3254765 |
採用企業情報
- Splunk Services Japan G.K.
-
- 会社規模101-500人
- ソフトウエア
-
会社概要
【日本法人設立年月日】2012年2月1日
【日本法人代表者】野村 健
【日本法人所在地】東京都千代田区大手町1-1-1 大手町パークビルディング8F
【事業内容】コンピュータソフトウェアの技術提供、マーケティング、および営業活動
【当社について】
Splunkは、マシンデータから答えを導き出す企業です。ITからセキュリティ、そしてビジネスインサイトまで、Splunkは、お客様のITオペレーションとビジネス全体の可視性とコントロールを強化し、答えを導き出します。目標: すべてのユーザーにとって、マシンデータをアクセスしやすく、有益で価値の高いものにします。
転職・求人情報の詳細をご覧になる場合は会員登録（無料）が必要です