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Contract Specialist/Sr. Contract Specialist （Sales Operations）
年収：800万 ～ 1000万
採用企業案件
株式会社セールスフォース・ジャパン
-
- 資本金100百万円
- 会社規模非公開
- SIer
- インターネットサービス
- ソフトウエア
| 部署・役職名 | Contract Specialist/Sr. Contract Specialist （Sales Operations） |
|---|---|
| 職種 | |
| 業種 | |
| 勤務地 | |
| 仕事内容 |
Department Description: Love being part of the revenue generating process but don't want the target? Join our Sales Operations team in the Revenue Operations department as a Contract Specialist! Our small, agile, (and fun!) cross-functional team is responsible for ensuring our Sales team is appropriately credited against their outstanding performance. Role Description: Our team provides top level service on key Sales Team business and operational initiatives. As Contract Specialist, your responsibilities will include a strong focus on the success of our internal customers including process analysis and other critical tasks. You will play a key role in managing and processing important Contract/Order/Quote (Quotes-to-Cash) and have regular communications with HQ to champion internal system improvements (cloud computing), issue resolution, policy and quality improvements in our superior service delivery. This role requires an individual who is able to work in a team environment, be self-motivated, extremely detail-oriented with demonstrated problem solving and decision making skills. Your Impact: Success will be measured by initiatives outlined in your yearly V2MOM in addition to core deliverables like accurate order booking, SOX compliance, and timely and accurate invoice processing. In all of your duties, time to completion will be focused on as a priority just under accuracy. As one of the most innovative companies in the world, we are also expected individually to contribute to innovating in any area we work. Responsibilities: Enable our Sales Team with selling best practices in managing and processing Contract/Order/Quote to maximize the company’s bookings and revenue. Advise to have a win-win-win deal structure for our external customers, internal sales team and collaborating with other departments (Legal, RevRec, Product & Pricing Team etc) in a timely manner. Identify areas of improvement to increase accuracy, completeness and/or consistency, and implement solutions in process, policy and overall operations. Review submitted contract and order forms when necessary for completeness, accuracy and conformance to Sales Order Acceptance policy, and ensure all documentation is in compliance with revenue and company policy. Establish strong relationships with Sales, Renewals, Customer Support Managers, Collections, Adjustments, Compensation, Rev Rec, Legal, Pricing and other internal resources as appropriate. Participate in a new system implementation. Audit processes to identify process and performance defects. Educate the latest rules, processes and system functionalities to external/internal customers using knowledge base at training sessions, open desk/offices and individual case handling/discussions. |
| 応募資格 |
【必須（MUST）】 Required Skills/Experience:3+ years customer order management, or sales/customer support experience in the IT industry. Contract structuring and Commission Calculation experience. Ability to consistently manage a high volume of cases. Excellent analytical skills with close attention to detail. Business level of English (Email, Telephone conference, Process Documents, etc) Business level of Japanese (Internal counterpart verbal and writing communication, Email) 【歓迎（WANT）】 Desired Skills/Experience :Quote-to-cash management knowledge and experience Previous Sales Operations experience A challenger who thrives in a dynamic environment Demonstrated participation in process improvement initiatives and/or project management experience. Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly. Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative. Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment Demonstrated initiative |
| アピールポイント | 自社サービス・製品あり 外資系企業 上場企業 従業員数1000人以上 シェアトップクラス 2年連続売り上げ10％以上UP 教育・研修制度充実 成果報酬型 マネジメント業務なし 完全土日休み フレックスタイム 月平均残業時間20時間以内 |
| リモートワーク | 可 「可」と表示されている場合でも、「在宅に限る」「一定期間のみ」など、条件は求人によって異なります |
| 受動喫煙対策 | 喫煙室設置 |
| 更新日 | 2023/12/07 |
| 求人番号 | 2934142 |
採用企業情報
- 株式会社セールスフォース・ジャパン
-
- 資本金100百万円
- 会社規模非公開
- SIer
- インターネットサービス
- ソフトウエア
-
会社概要
【設立】2000年4月
【代表者】代表取締役会長 兼 CEO 小出 伸一
【資本金】1億円
【本社所在地】東京都千代田区丸の内1-1-3
【事業内容】ソーシャルテクノロジーを企業で活用するためのクラウドアプリケーション 及び プラットフォームの提供
転職・求人情報の詳細をご覧になる場合は会員登録（無料）が必要です