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【フルリモート・フレックス】English Technical Writer
年収：800万 ～ 2000万
採用企業案件
株式会社ソラコム
-
- 資本金3,727百万円
- 会社規模非公開
- インターネットサービス
| 部署・役職名 | 【フルリモート・フレックス】English Technical Writer |
|---|---|
| 職種 | |
| 業種 | |
| 勤務地 | |
| 仕事内容 |
As a technical writer, you will take the lead in creating and updating technical documentation and other content, as well as maintaining and improving the content management systems for their distribution. Your process-driven thinking, high attention to detail, and impeccable writing skills will help you develop clear and accessible content that enables our customers to quickly and reliably learn about our platform of IoT solutions, and to find answers to technical questions they may have. Your content will be highly regarded by both customers and teammates alike as the first and often best option for reducing the friction of understanding challenging topics. You will primarily work alongside our Customer Reliability Engineers (CREs), a team whose mission is to help customers succeed in their IoT journey by reducing anxiety to zero. Together, you will gather customer feedback to identify the areas where customers still struggle to understand various technical topics and to discuss the best ways for improving the quality of content. You will also collaborate with solutions architects and engineers to understand how your content can serve as a foundation for developing IoT best practices, helping customers to continue regarding our documentation among the best IoT technical content available. Overall, your content will be one of the cornerstones that directly helps our customers to succeed and in turn contributes to our continued growth. - Lead the creation and maintenance of English documentation, including our official developer documentation and internal glossary. - Create and maintain English document guidelines for others who write documents to follow. - Identify gaps in existing documentation and take ownership of resolving the gaps - Work with other technical members to test our platform services and validate the accuracy of documentation - Work with other technical writers to ensure English documentation is aligned with documentation in other languages - Measure page views and other metrics to assess content quality and engagement - Review existing documentation and suggest improvements to our platform |
| 労働条件 |
【雇用形態】 正社員 （試用期間3か月） 【勤務時間】 5:00-22:00のうち実働8時間 (休憩1時間) フレックスタイム制（コアタイムなし） 【勤務地】 フルリモート （必要に応じて赤坂オフィスへの出社も可能） 【休日・休暇】 ・完全週休2日制（土・日）、祝日 ・年次有給休暇 20日間 ・慶弔休暇 ・産前産後休暇、育児休暇 ・介護休暇 ・リフレッシュ休暇（勤続5年毎） 【待遇・福利厚生】 ・社会保険制度完備（雇用、労災、健康、厚生年金） ・在宅手当、在宅業務の準備補助 ・ベビーシッター割引券支給制度や資格習得補助など、多様な働き方・キャリアアップをサポートする各種制度あり |
| 応募資格 |
【必須（MUST）】 - Outstanding written and verbal English communication skills (native fluency required), with experience in technical writing- Conversational level of Japanese (N3 or above) - Business-level Japanese communication skills in order to discuss with Japanese teams and ensure English content incorporates all relevant details - Strong problem solving and critical thinking skills - Strong ability to explain technical topics in a clear and concise manner to a variety of audiences - Familiarity with technical topics such as cloud, devices, and networking - Strong ability to communicate with multiple stakeholders (engineers, product managers, marketing teams, etc.) in order deliver relevant content - Experience with documentation and developer tools (GitHub, Markdown, WordPress, Wiki-style tools, etc.) - Experience working remotely in a multicultural, tech start-up like environment - Experience and strong appreciation for working in a fast-paced and frequently-changing environment 【歓迎（WANT）】 - Experience writing or contributing to technical publications- Experience communicating publicly on behalf of a business through blogs, SNS, forums, or other channels - Experience developing or customizing content management systems - Programming experience with scripting languages such as JavaScript - Understanding of and experience developing for web accessibility - Experience with cloud technologies or services (AWS, Azure, Google Cloud, etc.) - Experience with hardware and gadgets (Raspberry Pi, Jetson, Arduino, etc.) |
| アピールポイント | 自社サービス・製品あり 日系グローバル企業 ベンチャー企業 女性管理職実績あり シェアトップクラス 年間休日120日以上 産休・育休取得実績あり 海外事業 完全土日休み フレックスタイム |
| リモートワーク | 可 「可」と表示されている場合でも、「在宅に限る」「一定期間のみ」など、条件は求人によって異なります |
| 受動喫煙対策 | 屋内禁煙 |
| 更新日 | 2024/03/04 |
| 求人番号 | 2869078 |
採用企業情報
- 株式会社ソラコム
-
- 資本金3,727百万円
- 会社規模非公開
- インターネットサービス
-
会社概要
【代表者】玉川 憲
【資本金】37億27百万円（資本準備金含む）
【本社所在地】東京都港区元赤坂1丁目5-12
【事業内容】
IoTプラットフォーム SORACOMは、IoTを実現するために必要となるIoTデバイスや通信、アプリケーションなどを、ワンストップで提供しています。2022年11月時点で、世界164の国・地域で500万回線以上、20,000以上のお客様に、あらゆる分野でご利用いただいています。
転職・求人情報の詳細をご覧になる場合は会員登録（無料）が必要です