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| 部署・役職名 | カスタマークオリティーサービス |
|---|---|
| 職種 | |
| 業種 | |
| 勤務地 | |
| 仕事内容 |
Support the quality management for both Non－automotive and Automotive products as the customer interface and the complaint manager corporate in order to ensure those market / customer quality requirements are met. The objective is to help providing assurance that released products are of highest quality / reliability. This requires customer support in terms of quality management related several requirements and sustain continuous improvement. This can also include complaint management. Carry out overall Quality Management （QM） support activities （customer audits, visit, problem solving, question and answer and so on） with competency level and technical expertise acquired through professional experience on the job related to quality management, failure analysis, process engineering, product engineering, etc. Driving to close the customer complaints, visiting customer or explaining quality information, i.e. 8D reporting, risk assessment, quality improvement plan and related activities. Support regular quality meeting with customer to make a better relationship for customer satisfaction, deriving quality targets out of requirements from customer and market. Role of global customer quality management, Manage global customer’s scorecard improvement. Facilitate preparation for regular global customer meetings / reviews. Collaboration with regional Customer Quality Management （CQM）. Contribute to effective process flow for complaint management systems. Support quality marketing to contribute design－in / win for business development. Coordinate to visit headquarter / factories to close quality relevant topics smoothly / timely. |
| 労働条件 | 屋内原則禁煙 |
| 応募資格 |
【必須（MUST）】 More than three years of experience about Process / Quality / Technical Marketing for the electrical devices’ semiconductors and/or equipment supplier for semiconductor manufacturing.Business level English skills （TOEIC > 800, Email/Reading Manual/Conversation/Phone conversation/ Teleconference） Native level Japanese speaker with excellent communication and reporting skills Basic PC skills （MS Office, etc.） Good team spirit, respect each other and diversity mind set Logical thinking skill based on fact. Domestic and Oversea trip Customer Support（B to B business） 【歓迎（WANT）】 ＊Experience on working for semiconductor industry＊Study abroad experience, Working abroad experience |
| 受動喫煙対策 | 屋内禁煙 |
| 更新日 | 2023/05/01 |
| 求人番号 | 2621132 |
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- 会社規模31-100人
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- (2022/02/01)
