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部署・役職名 | Global IT Strategy Manager |
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職種 | |
業種 | |
勤務地 | |
仕事内容 |
Background & Expectations: Enhanced position from Jan.2023 due to expansion of the team mission. To accelerate technology leadership in Global HQ, it is newly introduced position to manage the enterprise architecture by formulating the business model globally. Overall description 'As a member of Global Senior IT Leadership team in Head quarter, you will initiate the Global IT Service together with Service leads and Global IT executives. - This position is to lead the global IT service strategy with right governance model (KPI, Process, Measurement, and more) - Act as a gurdian of Global IT Service delivery quality by asset & configuration management, IT operation analysis, continuous service improvement, service reporting, and lifecycle management Roles & Responsibilities "- Lead to develop and maintain entire Global IT Service strategy by aligning with Global CITO, Region CIO, Strategy Group Manager, Service Lead, Strategic Partner, and Business - Be a best partner to the business globally to provide the best service with effective communication by using consistant KPI, Process, Measurement, and tools - Develop, implement, and maintain the global IT service foundation such as asset & configuration management, service management, lifecycle management, and more - Work with Service leads very closely to monitor, analyse, report, and improve the entire Global IT service - Provide the technical advice and decision to IT Service management - Collaborate with technical consultants to accelerate ITSM automation by leveraging the latest technology - Guide to use the ITSM globally by maintaining the ITSM global standard such as KPI, Key metrics, assignment flow, monitoring, and dashboard - Be a good supporter to the Global service leads to provide necessary platform and tools in place - Lead to share the best practices, lessons and learned, and constantly update the ITSM method to service leads and operation leads - Support Service lead to mobilize and educate the team by designing effective on-boarding delivery and training plan to the project - Lead to conduct the on-boarding training globally - Be a guardian of IT service by reviewing the post-go-live activities in place together with service lead - Support global project manager to design the global IT service by applying the standard - Work with IT finance lead very closely - Work with Strategy Group Manager for CxO reporting" |
応募資格 |
【必須(MUST)】 "- Bachelor’s degree or higher in Computer Science or equivalent experience- Expert in IT Service Management (Certified in ITIL) - 10 years+ experience in the Infrastructure domain or IT service management role - Motivate in providing the best service to business (Business and Team oriented) - Fluently communicate, read, and write in English on business - Experience in managing IT vendors locally and remotely (Off-shore management is a must) - Strong technical skills and good knowledge and expertise of cloud computing, infrastructure, and applications - Strong hands on experience on infrastructure management - Strong interest in the latest technology - Experience in working in a matrix organization - Experience in contract negotiation with global partners - Experience in facilitating the decision making board for technological topics - Experience in multi-cultural team management - Good personality to encourage the team - Deep analytical skills and work as fact basis - Team and collaboration oriented - Problem solving - Performance driven - Effective written/verbal communication skill - Good in meeting facilitations - Schedule oriented delivery achievement " 【歓迎(WANT)】 "- Fluently communicate, read, and write in Japanese or Chinese on business- Strong experience on both agile development and water-fall development in enterprise project - Strong knowledge and experience in API and OSS - Experience in Salesforce.com platform, SAP, and ServiceNow - Experience in DevOps - Experience in a project management for large scale of global project" |
アピールポイント | 日系グローバル企業 女性管理職実績あり シェアトップクラス 年間休日120日以上 産休・育休取得実績あり |
受動喫煙対策 | 屋内禁煙 |
更新日 | 2023/08/23 |
求人番号 | 2515994 |
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