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| 部署・役職名 | Desktop Support |
|---|---|
| 職種 | |
| 業種 | |
| 勤務地 | |
| 仕事内容 |
• Responding to client support requests and manage multiple requests. • Contacting business users to find out the nature of the problem and reasonable resolution. • Troubleshooting hardware, software, network and connection issues. • Installing and maintaining hardware and computer peripherals. • Installing and upgrading operating systems and computer software. • Providing basic training in computer operation and management for business users. • Completing job reports and ordering supplies. • Working closely with IT support vendor staff and other regional IT team for infra related projects and BAU activities. • Business application support and coordination for vendor systems （i.e. T－star, Bloomberg etc） • Document and maintain operational manuals based on IT standards and rules. • Administrative support such as invoice processing and IT vendor management |
| 応募資格 |
【必須（MUST）】 • 5＋ years of work experience as a desktop support engineer or support technician.• Knowledge of popular operating systems, software applications, and remote connection systems. • Ability to solve complex hardware and software issues. • The finance industry’s experience is preferable. • Business level of Japanese/English writing and speaking skill. |
| 受動喫煙対策 | その他 「就業場所が屋外である」、「就業場所によって対策内容が異なる」、「対策内容は採用時までに通知する」 などの場合がその他となります。面接時に詳しい内容をご確認ください |
| 更新日 | 2022/05/23 |
| 求人番号 | 2200291 |
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