Reporting into the Head of Account Management, APAC, the Account Manager （AM） will assume overall customer responsibility both from a relationship, revenue and delivery for multiple client accounts.
You will proactively manage customer relationship, including face－to－face visits, periodic calls, customer health tracking, revenue recognition and communication.
This role will also engage and drive various internal stakeholders across various teams on feedback and / or escalation or customer dissatisfaction.
Disclosed during the interview
【必須（MUST）】－ 5－10 years of relevant experience of selling SW based solutions
－ Japanese as native
－ English writing and reading skills required.
【歓迎（WANT）】－ Strong leadership ＆ team－working skills, ability to work with a team of Sales Engineers, Operations, Delivery and R＆D in an effective manner.
－ Program management skills like managing issues, scope, risk, and timeline, resolve conflicts
－ Proactively manage and hold yourself accountable for the success of the customer
－ Structured thinker and communicator. Gives confidence, takes concerns seriously, but is able identify serious issues vs. those which are less important, and treats them accordingly.
－ Demonstrated strength in analytical and logical reasoning; ability to clearly explain technology to non－expert audiences.
－ Ability to understand technology and its evolving changes and process new information easily.
－ Self－motivated and able to work independently; Highly organized and efficient and ability to work in an entrepreneurial / start up environment.
－ Handle stressful situations and deadline pressures well.