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部署・役職名 | AMS Specialist |
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職種 | |
業種 | |
勤務地 | |
仕事内容 |
募集部門ではでは国内を含む、海外拠点を含め、ビジネスプロセスの大幅な改善とGlobalでの標準化 を目指しプロジェクト「FOCUS」をGlobalで推進しております。FOCUS推進にあたり、弊社では基幹システムSAPを使い、業務の標準化を図ります。このシステムのAMS業務をお任せします。 Main Responsibilities The Main Responsibilities is to drive and manage operations for the delivery of application management & support in collaboration with selected partners. This role includes the below roles but not limited to Being the custodian of the FOCUS live systems (S4HANA, IBP, MDG, PIPO, Ariba, etc.). Being responsible and accountable for driving Support & Maintenance operations and work with a proactive approach to avoid solution/system service disruption. Ensuring the respect of all processes and governance established for FOCUS and our company. Lead the planning of transitions from Project to AMS operations by working in collaboration with FOCUS Solution & Deployment teams. Improve the process and criteria to enter and exit hypercare to ensure that the delivered solutions can be properly supported by the FOCUS AMS team. Work with the established support operating model (L0>L1>L2>L3) to ensure quality support and avoid Business escalations. Provide insight on technical solution and support the vendor management accordingly. Support the improvement of the AMS governance and standardization of processes and reporting. |
応募資格 |
【必須(MUST)】 1.Experience of either ERP related to AMS or ERP implementation Projects.2.Deep understanding and knowledge of some of modules for SAP HANA(like SAP IBP, SD,MM,FI/CO and so on). 3. Management experience of off-shore teams. 4. Familiar with ITIL and ITSM. 5. English and Japanese (Chinese) *business level. |
アピールポイント | 日系グローバル企業 女性管理職実績あり シェアトップクラス 年間休日120日以上 産休・育休取得実績あり |
受動喫煙対策 | 喫煙室設置 |
更新日 | 2024/04/12 |
求人番号 | 2038924 |
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