|部署・役職名||Digital Loyalty Content Manager|
－ Responsible for ensuring clear visibility and organization of the digital content to be implemented in the different channels: direct relationship and social media.
－ Responsible to define the calendar, priority, and type of content to be provided by Marketing to achieve a world－class customer experience and increase purchase frequency in our eCommerce website and in－store
－ Plan and manage communication planning to develop the best digital loyalty experience by proposing innovative and adapted journey to the consumer
－ Competitive package
－ Diversity and inclusion
－ Gender equality
－ No indoor smoking except at designated areas
【必須（MUST）】－ A proven background in community management and social media listening － gained within an agency or client－side.
－ Previously worked in a digital department, managed and been responsible for digital relationships for global corporate clients, delivering at least 50％ Digital.
－ Demonstrable knowledge and experience delivering digital implementation and innovation in Digital Earned Media, including Data / Insight, Retention, Advocacy, and Referral.
－ Strategic and implementation knowledge of digital earned media channels. Must be able to demonstrate delivering projects in some of these areas.
－ Knowledge of community management tools （e.g. Sprinklr） and listening solutions （e.g. Brandwatch） is vital.
－ Good copywriting skills, with the capability to develop content and implement internal plans and editorial calendar. Flexible and responsive attitude.
－ Expertise in A/B and other testing methods, In－depth knowledge of research principles and methods and experience in analyzing data
－ Ability to be able to report and take learnings from email activity on an on－going basis
－ Experience in working with consumer data, Management of a team, Leadership and guidance of their team, Coaching of colleagues in and outside of the direct team.
－ College/University degree
－ Fluent in Japanese and English