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Success Factor Project Manager( HCM )

年収:1300万 ~ 1600万

ヘッドハンター案件

部署・役職名 Success Factor Project Manager( HCM )
職種
業種
勤務地
仕事内容 当社 人事人財ソリューション事業本部は、40年来培われてきた人事・給与システム事業と、2001年に南サンフランシスコにて創業し、2012年に当社グループに加わったベンチャーによるタレントマネジメントシステム事業とが2015年7月に完全統合して設立された事業本部です。人事業務全般を支援する統合プラットフォームをOn Premise/SaaSの両方のシステム形態にて提供し、数千人規模の組織から数十万人規模に至るグローバル企業においても幅広く活用いただいています。

当社HCMソリューションはグローバル企業に導入されて貢献しているHCMクラウドソリューションです。
2012年以降、競合他社に先駆け給与迄含めてクラウド化、タレントマネジメントから給与計算、労務管理までをカバーしている
ソリューションです。事業成長の背景に、市場ニーズの高まりと製品開発投資を圧倒的に増やした点があり、さらに当社グローバル
の顧客基盤もプラス要因となっております。大手企業のみならず、クラウド化した後は、2000名未満のお客様も増えております。

We own customer success for HCM cloud. We help customers achieve business value faster through technology by deploying best in class expertise when they need it, where they need it. We operate a highly profitable business, consistently across clouds and geographies

VALUES:
Customer Success is the guiding principle for all our decisions. We operate transparently as trusted advisors and strive to leverage the full potential of our products to support customer transformations. Our team is diverse, meritocratic, and collaborative. We aim high and deliver on our commitments.

PURPOSE AND OBJECTIVES:
Be the consistent face of project delivery from the initial bid process through to project completion (including post go-
live hypercare)
Create ongoing and sustainable relationships with customers
Understand customer’s HR priorities and HR calendar and help define detailed implementation plan
Track timelines, budget and scope during the implementation
Team forecasting and resource allocation
Coordinate ongoing project review, reporting and governance activities
Ensure successful go live on time, within budget and with high customer satisfaction (100% reference-ability)
Support and collaborate with all team members to ensure a strong our SF PMO
Drive continuous improvement across our SF and Cloud Delivery
In partnership with sales identify SFs opportunities, scope customer needs and develop winning solutions


EXPECTATIONS AND TASKS:
Support account team (VAT) to build business case, qualify business drivers
Engage early in our SF opportunities and assess customer’s functional and technical readiness to move to SF and the Cloud
Manage the relationship with the customer and be the our primary “face” to the customer throughout the implementation process
Support scoping workshops and emphasize customer side readiness activities
Validate effort estimates and high level implementation timelines
Provide support with scoping requirements
Create baseline Project Plan
Complete Sales to Services Delivery transition
Work with Resource Managers and extended our VAT team, to allocate appropriate resources to projects
Create and update Staffing Lists
Follow our Activate Methodology and project streams to implement projects
Work closely with customer project manager and module leads to track and update Project Plan, complete weekly status report, budget/burn rates, issue tracker and risk register

Provide customer guidance and support on Communications, Change Management, Training Strategy and Testing Strategy
Setup project governance framework with customer Project Manager
Join customer Steering Committee, review overall project health and provide direction
Ensure issue resolution in timely manner. Escalate on customer or our side as necessary
Help customer set up our User IDs, access to Customer Community, Learning Hub and Support Portal
Work with Solution Architect and create instance strategy, integration strategy, data migration strategy, production cutover strategy and post go live support strategy etc.
Support customer to complete online learning (PTOs and virtual admin training)
Facilitate Project Kick Off meetings
Run and facilitate weekly project meetings with the customer Project Manager
Run weekly internal project team meetings and additional ad-hoc meetings as required
Participate in weekly project manager meetings (internal) and weekly consulting delivery meetings
Work collaboratively with consultants to manage project deliverables
Act as a shield for consultants and remove barriers for them, so they can achieve their deliverables
Address any concerns immediately, with transparency and understanding
Coordinate with module leads and provide best/leading practices and guidance on cross module process and data integration
Maintain knowledge of our HCM and our SFs product-suite, including reviewing the quarterly release updates
Define project document management framework and leverage our Jam for all project materials. Ensure all project documents are owned by right team members and latest versions are available for future reference
Maintain PtD, track revenue forecast and ensure billing milestones are achieved on-time
Lead small projects and change requests.
Review and approve invoicing
After Go Live, complete Lessons Learnt session with customer and follow up with relevant teams on any outstanding issues
Complete Go-Live announcements
Ensure customer is referenceable, work with CEE and our reference team to create collateral (e.g. success stories, BTS, videos, quotes etc) and customer details are available in Customer Reference Platform
応募資格

【必須(MUST)】

WORK EXPERIENCE:
Sufficient HR domain knowledge related to the products for discussions with HR leaders
Minimum five years consulting / project management experience
Experience with at least one full cycle implementation preferred
Ability to guide customers on our On premise HCM to our HCM cloud transition
Excellent understanding of our Activate methodology
Good knowledge of MS Project and other project management tools
Good knowledge of JAM and document management tools
Ability to review existing processes then give accurate estimation and scoping for new OUR SFs implementation / migrations

MANAGERIAL EXPERIENCE:
Strong communication skills
Strong collaboration skills
Effective stakeholder management abilities
Acts as a coach for new colleagues
Mentor new consultants

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES:
University degree or equivalent work experience
Japanese: Fluent
English: Advanced
Formal certification and education qualification in HR domain will be additional advantage
PMP or Project Management Certifications will be added advantage
Presentation and facilitation skills required
Ability to multi-task and prioritize deliverables
ビジネスレベル英語必須


労働人口が減り、これまでにない効率化の圧力が働き方改革という名で国のアジェンダとなっており、一つの事業では勝ち続けられず、事業の不透明感が増し、一人ひとりの社員を育て、多様性の受け入れで、イノベーションが起りやすい組織に変革していく必要性が増している。結果、属性で人事管理を実施していた時代(新卒一括採用、年功序列等)から複数の世代・個々人の個性に対応する人材管理へ
グローバルで勝つためには、様々な人材情報をタイムリーに集め、採用、育成、選抜、配置の精度とスピートを上げていくことが求められ、同時に各国法規制を遵守しなければ生き残れない時代環境となっております。
更新日 2021/04/12
求人番号 1718362

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  • 3.28
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  • ヘッドハンターの氏名は会員のみ表示されます
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    • 東京都
    • 慶應義塾大学 法学部 法律学科
  • 金融 コンサルティング IT・インターネット
    • 求人企業との強力なパイプを持っています。特にIT業界につきましてはIBM勤務時代より現在に至るまで、業界の変化を見てきており、業界各社の状況など常に最新情報を捉えております。
    • (2014/11/19)

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