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| 部署・役職名 | Customer Executive <<Urgent >> ＜日本語・英語バイリンガル案件＞ |
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| 職種 | |
| 業種 | |
| 勤務地 | |
| 仕事内容 |
Overview We are searching for Solutions Manager to join our Consulting Services group. This position requires 25％－50％ travel and is located at our Tokyo, Japan office. RESPONSIBILITIES: ・Provide first level management and guidance on employee issues, customer issues, training and development fulfillment, etc. ・Ensure the complete communication and distribution of company information, application of employee career goals within a project, identification and escalation of employee wellness issues. ・ Promote effective two－way communication with the goal of further developing the team “communities.” ・Minimum bi－weekly touch base （via phone, email or instant messenger） with each individual member of the team to gauge employee wellness, address issues, concerns, etc. ・Foster a culture/environment where employees work together well, are motivated, and challenged. ・Promote employees and peer recognition through our established tools and processes. ・Enable employee development through the aid of internal or external e－learning or educational opportunities; track, plan and monitor employee effectiveness, certifications, and completion of training plan. ・Work with the Project Managers to ensure employee career goals are met within a project and to develop project teamtraining opportunities. ・Provide general mentorship to employees and some level of solution mentoring as well. ・Work with the Resource Controller and Practice Director to identify current and future staffing skill needs. ・Manages utilization at the practice level （supply and demand matching） ・Works with Practice Directors to define and execute on an annual recruitment plan that aligns to the forecast and market demands. Build and execute on－boarding plans for new consultants. ・Consolidate project review feedback and provide a meaningful performance review to each Employee regarding their effectiveness in achieving goals, their development plan and demonstrating competencies. ・ Ensures Employees adhere to our policies, procedures, methodologies and quality standards. ・Work with the respective Employees to ensure appropriate approval has been obtained prior to incurring non－project related, non－billable expenses and keeping these expenses to a minimum. ・ Escalates issues that may have negative financial impact. |
| 応募資格 |
【必須（MUST）】 ・ Bachelor’s degree required・ Demonstrates a comprehensive understanding of the SCM best practices ・ Current or prior experience working in a Management role ・ Ability to prepare and deliver presentations for user, management, and executive level audiences. ・ Strong verbal, written and interpersonal skills required, with the ability to mentor, coach and train our Employees ・ 5－7 years of hands－on experience in a similar role ・ Consulting and implementation experience with SCM solutions preferred ・ Flexible and promotes a teamwork environment. |
| 更新日 | 2020/05/15 |
| 求人番号 | 1174722 |
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- 会社規模501-5000人
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転職・求人情報の詳細をご覧になる場合は会員登録（無料）が必要です