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Office manager

年収： 800万～ 900万

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部署・役職名	Office manager
職種	総務秘書人材開発・人材育成・研修
業種	ソフトウエアハードウエア
勤務地	東京都
仕事内容	About the role The Office Manager for our Japan office is responsible for delivering a consistent, high‑quality workplace experience by executing global Workplace Experience programs locally. This role ensures the office operates smoothly, safely, and efficiently while supporting employees, leaders, and visitors through strong office management, health & safety oversight, vendor coordination, employee support, and day‑to‑day operations. Acting as the local extension of the global Workplace Experience team, the Office Manager partners closely with regional and global stakeholders to implement standards, support growth, enhance employee engagement, and ensure the Japan office reflects Kinaxis’ culture, values, and commitment to an inspiring, secure, and productive workplace. What you will do Manage the day‑to‑day operation of the Japan office to ensure a safe, well‑maintained, and welcoming workplace experience aligned with Kinaxis standards and employee expectations. Oversee office administration activities, including managing office supplies and equipment, coordinating mail and deliveries, and maintaining overall office organization, cleanliness, and readiness for daily use. Own local facility management activities, including coordination of maintenance, repairs, and preventative services to ensure the office remains fully functional and employee‑ready. Serve as the primary point of contact for building management and the landlord, coordinating activities such as fire drills, power outages, access coordination, parking, and other building‑related matters. Coordinate and manage external vendors and service providers (e.g., cleaning, maintenance, security, waste management, utilities) to support consistent office operations and service quality. Manage the local office budget and related expenses in partnership with Global Workplace Experience and Finance, identifying cost‑effective solutions while maintaining service standards. Act as a key liaison between employees, local leadership, and Workplace Experience, responding to day‑to‑day inquiries, resolving issues, and escalating risks or gaps as appropriate. Support employee experience initiatives locally, including onboarding and offboarding coordination, emergency preparedness activities, environmental, health & safety initiatives, and fitness & nutrition programs. Provide onsite support for visitors and customers, including coordinating access, parking, wayfinding, meeting room setup, and day‑of visit logistics. Manage security access requests locally, including badge programming, visitor passes, and coordination of access schedules for employees and guests. Own and manage facilities‑related ServiceNow tickets for the Japan office, ensuring timely response, resolution, and communication with stakeholders. Support local all-staff events and meetings hosted in the office, including space setup, vendor coordination, and post‑event reset as required. Identify opportunities to improve workplace experience, processes, and service delivery, sharing feedback and insights with the global Workplace Experience team. What we are looking for Primary Skills and Qualifications: Bachelor’s degree preferred in Business Administration, Office Management, Facilities Management, or a related discipline; an equivalent combination of education and relevant professional experience will also be considered. 3–5 years of progressive experience in office management, workplace operations, facilities coordination, or a similar role supporting employees and leaders in a professional office environment. Proven experience supporting day‑to‑day office operations, including executive and office administration, employee onboarding and offboarding coordination, vendor and facility services, and adherence to established workplace standards and best practices. Strong written and verbal communication skills, with the ability to effectively engage with employees, leadership, vendors, landlords, and visitors. Fluency in Japanese and English, both written and verbal, required. Role Specific Skills and Experience: Demonstrated ability to prioritize workload, work independently using sound judgment and initiative, adapt quickly to changing priorities, and manage multiple tasks with accuracy in a fast‑paced environment. Strong organizational skills and attention to detail, with the agility to manage competing priorities while maintaining high standards of service and follow‑through. Proven ability to operate with a sense of urgency and ownership in an innovation‑driven, dynamic workplace. Strong technology and systems aptitude, with the ability to quickly learn and effectively use workplace platforms, business systems, and operational tools (e.g., ticketing systems, access control, visitor management, space and asset management tools). Comfortable leveraging AI‑enabled tools and automation (such as productivity copilots, intelligent workflows, and data‑driven insights) to improve efficiency, decision‑making, and employee experience. High level of proficiency in Microsoft 365 applications, including Word, Excel, PowerPoint, SharePoint, Teams, and related collaboration tools. Strong problem‑solving skills and the ability to proactively identify operational improvements, streamline processes, and enhance the overall workplace experience.
労働条件	■勤務形態 Hybrid- 3 or 4 days work from Office ■所属する事業所東京 ■出張国内/海外共にあり
応募資格	【必須（MUST）】 Bachelor’s degree preferred. 3–5 years of progressive experience in office management, workplace operations, facilities coordination, or a similar role supporting employees and leaders in a professional office environment. Proven experience supporting day‑to‑day office operations, including executive and office administration, employee onboarding and offboarding coordination, vendor and facility services, and adherence to established workplace standards and best practices. Fluency in Japanese and English, both written and verbal, required. 【歓迎（WANT）】 High level of proficiency in Microsoft 365 applications, including Word, Excel, PowerPoint, SharePoint, Teams, and related collaboration tools.
アピールポイント	自社サービス・製品あり外資系企業女性管理職実績あり上場企業従業員数1000人以上シェアトップクラス 2年連続売り上げ10％以上UP 創立30年以上年間休日120日以上教育・研修制度充実海外事業完全土日休みフレックスタイム
受動喫煙対策	その他「就業場所が屋外である」、「就業場所によって対策内容が異なる」、「対策内容は採用時までに通知する」などの場合がその他となります。面接時に詳しい内容をご確認ください
更新日	2026/05/28
求人番号	8471469

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Kinaxis Japan K.K.

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