最終更新日：2026/07/23
Senior Manager, Supply Chain Management ＆ Customer Service （Automotive Business Unit）
1,000万円〜1,800万円
生産管理 生産管理 生産管理
電気・電子 自動車・自動車部品
神奈川県 静岡県
仕事内容
Key Responsibilities Customer Satisfaction & Service Excellence • Drive customer satisfaction KPI improvement (NPS, service level) • Ensure on-time delivery and commitment reliability • Own escalation and resolution of critical customer issues Accounts Receivable (AR) & Cash Flow • Ensure timely AR collection and overdue reduction • Monitor risks and drive dispute resolution • Align service execution with payment discipline Supply Chain Resilience • Identify supply risks across capacity, supplier, and logistics • Develop mitigation strategies (dual sourcing, buffers) • Enhance responsiveness to disruptions and ensure business continuity Cost Control & Efficiency • Drive end-to-end cost optimization across supply chain • Improve productivity and operational efficiency • Lead logistics and process cost reduction initiatives Inventory Management (Core Pillar) • Manage optimal inventory levels balancing service, cost, and working capital • Improve inventory turns and reduce excess/obsolete inventory • Establish inventory segmentation and safety stock policies • Align inventory strategy with S&OP and demand variability
労働条件
＜給与＞ ・前給、経験、能力などを十分に考慮し優遇します。 ・昇給年1回 ・インセンティブ年1回 ＜勤務時間＞ ・標準労働時間：8:30~17:00 7時間45分 (昼食休憩：45分間) ・フレックス勤務有り (コアタイム：11:30～13:30) ＜勤務地＞ ・本社（神奈川県川崎市高津区） ＜休日・休暇＞ ・年間休日129～131日（カレンダーによる） ・完全週休2日制（土・日） ・祝日 ・夏季休暇 ・年末年始休暇 ・有給休暇 ・傷病休暇 ・慶弔休暇 ・誕生日休暇 ・リフレッシュ休暇 ・ゆとり休暇 ・産前、産後休暇 ・育児休業 ・介護休業 ＜社会保険＞ ・社保完 ＜待遇・福利厚生＞ ・残業手当（管理職の場合、深夜勤務手当のみ） ・食事手当 ・リモートワーク手当 ・交通費支給 ・退職金制度 ・財形貯蓄制度 ・慶弔見舞金 ・宿泊施設利用補助金 ・奨学金 ・社員食堂
応募資格
必須(MUST)
Key Qualifications: • Bachelor’s degree required; 15+ years of experience in Supply Chain Management and Customer Service operations • Extensive functional expertise in end-to-end supply chain processes, including planning, forecasting, inventory management, and customer service integration • Demonstrated experience in leading cross-functional projects and regional teams, driving business outcomes and operational transformation • Proven track record in industrial or manufacturing environment; Automotive experience is a plus • Strong understanding of customer-centric operations, cash flow (AR management), and inventory optimization • Experience in driving supply chain resilience and risk mitigation strategies, including scenario planning and supply continuity • Strong capability in cost control and operational efficiency improvement, with a data-driven approach • Excellent communication and presentation skills in English; Japanese is highly preferred • Demonstrates leadership by driving change initiatives and influencing across functions • Ability to align team and departmental goals with overall business and supply chain strategy • Strong conflict resolution capabilities, with ability to navigate complexity and align stakeholders • Consistently delivers commitments with a high level of discipline, accountability, and execution excellence • Builds high-performing teams through coaching, engagement, and capability development
求人番号：8468986
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