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Senior Network Engineer

年収： 800万～ 1100万

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部署・役職名	Senior Network Engineer
職種	インフラエンジニア情報システム・社内SE ネットワークエンジニア
業種	その他
勤務地	大阪府
仕事内容	【JOB SUMMARY】 Digital & Technology at Universal Studios Japan is seeking a skilled and proactive Network Engineer to support the mission-critical network infrastructure that supports park operations and guest experiences. This role is responsible for maintaining high network availability across the park’s campus network, on-prem data centers, and offsite environment. As a core member of the network infrastructure team, you will be responsible for the operation, support, and continuous improvement of network platforms. This includes day-to-day operations, troubleshooting, and implementing changes across both wired and wireless environments. The ideal candidate will bring strong hands-on technical expertise, the ability to guide operations, and the responsiveness required in a dynamic, high-impact environment where network performance directly affects guest satisfaction and business operations. 【ROLES & RESPONSIBILITIES】・Oversee and support daily network operations to maintain performance and availability ・Implement and validate network configuration changes ・Provide guidance to the network operations team and ensure adherence to standards and SLAs ・Troubleshoot network issues, including time-critical incidents affecting park operations ・Manage ServiceNow tickets (incidents, changes, requests) and ensure timely resolution ・Maintain network inventory and asset records ・Support and troubleshoot wired and wireless (Wi-Fi) networks, including high-density environments ・Create and maintain documentation such as network diagrams, SOPs, and runbooks ・Support network deployments, upgrades, and maintenance, including off-hours work when required ・Work with internal teams and vendors to support integrated systems across the park ・Identify opportunities for improvement, including automation and operational efficiency > REQUIREMENTS * Japanese: Fluent or Native-level proficiency * English: Business proficiency, with the ability to collaborate with US-based teams * Candidates with conversational English proficiency and a willingness to actively use English in a global environment may also be considered MUST HAVE 5+ years of experience configuring and managing network equipment * Hands-on experience with or equivalent to: 1. Cisco switches and routers 2. Cisco Identity Service Engine (ISE) 3. Palo Alto firewall 4. Infoblox 5. Aruba Wireless * Experience in network operations and support environments * Experience with ServiceNow or similar ITSM tools * Basic knowledge of network automation (e.g., Python, Netmiko) * Strong troubleshooting and analytical skills * Proactive approach with a sense of ownership * Process-oriented NICE TO HAVE * CCNP certification * Aruba Wi-Fi certification (or equivalent) * Experience in network design > WORK LOCATION * Osaka, Japan
労働条件	【EMPLOYMENT TYPE】 Permanent Employee 【SALARY】 Negotiable - Salary: Determined based on experience, age, and other factors in accordance with company policy. - Salary Increase: Annually (once a year) - Bonus: Twice a year (Summer and Winter) ※For positions of Assistant Manager and above, a performance-based bonus is paid once a year. - Allowances:Full transportation allowance - Overtime and holiday work pay ※Assistant Manager positions and above are exempt as they are considered managerial/supervisory roles. - Late-night work allowance - Other allowances based on company regulations. 【WORK LOCATION】 2-1-33 Sakurajima, Konohana-ku, Osaka-shi, Osaka 554-0031 【HOLIDAYS & LEAVE】 ■ 120 annual holidays (Average of 10 days per month) ■ Annual paid leave (15 days in the first year, up to a maximum of 20 days) ■ Maternity/paternity leave, childcare leave, family care leave, etc. 【BENEFITS & WELFARE】 ■ Uniform provided ■ Full social insurance coverage (Employment, workers' accident, health, and pension) ■ Group life insurance ■ LTD (Long-Term Disability) insurance plan ■ Defined contribution pension plan ■ Retirement plan ■ Complimentary and discounted theme park tickets ■ Discounted tickets for movies, concerts, etc. ■ Free DVD rentals ■ Crew café ■ Various educational support programs ■ Internal communication tools (company SNS, newsletter, etc.) ■ Numerous company events 【SMOKING POLICY】 Our company has been promoting a smoke-free environment (with separated smoking areas). As a further step to promote health and wellness management, and to create a more comfortable, healthy, and vibrant work environment for all employees, smokers and non-smokers alike, we eliminated all smoking areas and implemented a complete smoke-free policy across all premises as of January 1, 2024. We will continue to support employees who wish to quit smoking.
応募資格	【必須（MUST）】＜LANGUAGE＞・Japanese：Fluent or Native-level proficiency ・English：Business proficiency, with the ability to collaborate with US-based teams ・Candidates with conversational English proficiency and a willingness to actively use English in a global environment may also be considered ＜EXPERIENCE＞ 5+ years of experience configuring and managing network equipment ・Hands-on experience with or equivalent to: 1. Cisco switches and routers 2. Cisco Identity Service Engine (ISE) 3. Palo Alto firewall 4. Infoblox 5. Aruba Wireless ・Experience in network operations and support environments ・Experience with ServiceNow or similar ITSM tools ・Basic knowledge of network automation (e.g., Python, Netmiko) ・Strong troubleshooting and analytical skills ・Proactive approach with a sense of ownership ・Process-oriented 【歓迎（WANT）】・CCNP certification ・Aruba Wi-Fi certification (or equivalent) ・Experience in network design
アピールポイント	自社サービス・製品あり外資系企業ベンチャー企業女性管理職実績あり 20代管理職実績あり従業員数1000人以上シェアトップクラス年間休日120日以上産休・育休取得実績あり
受動喫煙対策	屋内禁煙
更新日	2026/04/10
求人番号	8026071

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