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Application Support Analyst （Japanese Power）
年収：応相談
採用企業案件
株式会社JERAグローバルマーケッツ
-
- 資本金9,875百万円
- 会社規模非公開
- 電力・ガス・水道
| 部署・役職名 | Application Support Analyst （Japanese Power） |
|---|---|
| 職種 | |
| 業種 | |
| 勤務地 | |
| 仕事内容 |
About the Company JERA Global Markets Co., Ltd. (GMJ) is a member of JERAGM group. GMJ is a leading utility-backed Japanese power trader. JERA Global Markets Pte. Ltd. (JERAGM) in Singapore is a joint venture between majority shareholder JERA Co., Inc. and EDF Trading Ltd, JERAGM’s shareholders are among the world’s major utilities. JERAGM operates one of the most exciting energy portfolios in the world which gives it an in-depth understanding of the way local, regional and international energy markets behave. Our in-depth knowledge and market insights enable us to capture trading opportunities, optimize portfolios, create value and enhance security of supply for our customers. The Japanese power market is a uniquely vibrant market where the 2016 liberalization of the market marked a pivotal transition towards increased opportunities and expanded service offerings for customers. In April 2025, JERA Co., Inc. and EDF Trading Ltd integrated their respective Japanese power trading businesses into JERA Global Markets, the exclusive fuels optimizer and joint venture of both companies. Position Description The successful candidate will be working within the IT Operations realm across all areas of the trading business (front, middle and back-office) to provide support for applications. This role offers a unique opportunity to be a part of a global and rapidly evolving IT department that is driving the company’s cloud and digital transformation agenda. The ideal profile of this position calls for a flexible and well-rounded individual with relevant applications support and project management experience - someone who is selfmotivated, detail oriented, collaborative, and has both strong customer relationship management skills and a problem-solving nature. Key role responsibilities • Provide day-to-day operational support for the application estate. • Take ownership, and be a central point of contact, for any application related issues reported by users, ensuring professional and regular communication is provided. • Diagnose and resolve complex system and/or data issues across a range of both internally developed and vendor supplied applications in support of the trading business. • Follow-up on fixes for escalated issues. • Define and implement team processes to handle all support activities including the provision of up-to-date documentation in Confluence. • Develop, implement, and document efficient support processes while maintaining up-to-date system knowledge and operational documentation in Confluence. • Effectively record and monitor progress of all incidents and service requests raised into Jira, providing timely feedback to the business and stakeholders as required. • Maintain a comprehensive working knowledge of systems to troubleshoot a wide variety of application issues. • Collaborate with relevant teams to plan, test, and deliver on-going enhancements. • Support test and development related activities through environment management, orchestration, and automation. • Operate within a change-controlled environment and ensure that deployments are conducted in accordance with relevant release procedures. • Proactively monitor applications for availability, capacity, and performance. • Participate in a wide variety of global projects, improvements, and control activities to enable growth in business footprint, innovation, and digital transformation. • Share knowledge and expertise with others, coaching and mentoring peers as required. • Occasional work outside of normal business hours may be required at times, for major incidents, planned releases/maintenance and in support of month-end closing. |
| 労働条件 |
契約期間：期間の定めなし 試用期間：あり（6カ月） 就業時間：9:00～17:40（休憩1時間） ※フレックスタイム制 コアタイムなし 就業場所：東京 ※業務の必要により、東京、名古屋、海外拠点（欧米・アジア・豪州等）などに出向等を行うことがある 休日 ：土日、祝日、年末年始（12/31-1/3） 休暇 ：年次有給休暇（入社時に初年度最大20日 入社月によって按分）、 夏季休暇/忌服休暇/学習・試験休暇/結婚休暇/出産休暇/生理休暇/子の看護等休暇/介護休暇/裁判員休暇/病気休暇 残業 ：あり 給与改定：年1回 通勤手当：会社規定に基づき支給（上限月額15万円） 社会保険：健康保険、厚生年金、労災保険、雇用保険 受動喫煙防止措置：屋内禁煙 |
| 応募資格 |
【必須（MUST）】 • Minimum 3 years of relevant work experience delivering production support within a complex trading environment involving multiple applications, stakeholders, and third-party vendors.• Experience diagnosing and remediating application issues in a Windows Server and Windows 11 environment. • Knowledge of ITIL framework, certification an advantage. • Technical proficiency with SQL (ideally with SQL Server and/or Azure SQL). • Good understanding of the trade/deal lifecycle and related processes. • Domain knowledge of energy physical and financial commodities and derivatives. • Fluency in English (spoken and written) is Mandatory required. • Fluency in Japanese (spoken and written) is Mandatory required. 【歓迎（WANT）】 • Experience administering applications hosted in Microsoft Azure.• Experience managing small projects/changes. • Familiarity with the Atlassian product suite (e.g., Jira and Confluence etc). • Experience with C#, Azure DevOps, Visual Studio and Crystal Reports. • Experience with cloud-focussed logging and monitoring tools (preferably using Azure Monitor with Application Insights and Log Analytics). • Experience with any of the following platforms/systems: Endur ETRM, Trayport Joule, TradeSignal, WebICE, SunSystems/Q&A, Cubelogic, Bloomberg and Refinitiv Workspace. • Knowledge of scripting and automation (PowerShell and/or Python). Person Specification • Strong academic background, educated to degree level and/or equivalent professional qualification or relevant business experience. • Excellent communication and interpersonal skills. • Highly proficient in both spoken and written English. • Must be able to organise and articulate technical information clearly and concisely. • Committed to continuous improvement. • Sensitive to a variety of cultures. • Highly motivated to deliver results and ‘go the extra mile’ to meet deadlines. • Structured, systematic, and analytical in approach with a problem-solving mentality. • Customer focussed, and goal orientated with keen attention to detail. • Adept at working with challenging users in a fast-paced trading floor environment. • Self-starter willing to take responsibility for problems and be pro-active in their resolution. • Willingness to learn new systems and maintain industry knowledge. • Open to new ideas and change initiatives, with an ability to modify the current approach in the face of new demands. • DevOps knowledge would be an advantage. |
| 受動喫煙対策 | 屋内禁煙 |
| 更新日 | 2026/01/09 |
| 求人番号 | 6509631 |
採用企業情報
- 株式会社JERAグローバルマーケッツ
-
- 資本金9,875百万円
- 会社規模非公開
- 電力・ガス・水道
-
会社概要
【設立】2022年4月22日
【代表者】遠藤 久樹
【資本金】9,875,000,000円
【本社所在地】東京都中央区日本橋1丁目4番1号
【事業内容】
■電気事業
■電力、発電燃料、為替等のデリバティブ取引
■前各号に付帯関連する一切の事業
転職・求人情報の詳細をご覧になる場合は会員登録（無料）が必要です