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| 部署・役職名 | Customer Success Manager |
|---|---|
| 職種 | |
| 業種 | |
| 勤務地 | |
| 仕事内容 | The Customer Success Manager will be responsible for maintaining and growing relationships with key customers, driving a positive experience for them. You will work closely with the customer to ensure that they are getting the most value out of the product and will work with internal teams to drive adoption and expansion of the product within the customer's organization |
| 労働条件 | This will be discussed during the process. |
| 応募資格 |
【必須（MUST）】 － 5 years or more experience in a sales, customer success or any customer facing position within the financial institutions, card issuers, and/or FinTech industry with the ability to coordinate multiple internal and external stakeholders in a complex sale process.－ Should have an understanding and experience with the Japanese payments ecosystem. － Strong business understanding of SaaS solutions, preferably cloud technology and agile delivery models and how they apply to the financial services industry in Japanese market. － Proficiency in English. Japanese language proficiency level must be native. 【歓迎（WANT）】 － Degree in Business, Marketing or Engineering or another relevant field of study; or equivalent work experience.－ Data－driven, strategic thinker with experience analyzing and synthesizing information and then leveraging that insight to drive customer engagement, actions, and improvements － Ability to identify expansion and upsell opportunities. － Ability to work well in a team－oriented environment. |
| リモートワーク | 可 「可」と表示されている場合でも、「在宅に限る」「一定期間のみ」など、条件は求人によって異なります |
| 受動喫煙対策 | 屋内禁煙 |
| 更新日 | 2025/11/19 |
| 求人番号 | 6146362 |
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- 会社規模101-500人
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