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| 部署・役職名 | Principal Implementation Specialist （Surgical @ Tokyo） |
|---|---|
| 職種 | |
| 業種 | |
| 勤務地 | |
| 仕事内容 |
＜Job Summary＞ As we introduce the Touch SurgeryTM Ecosystem in Japan, this is an exciting opportunity to join the company and charter the next frontier. As an Implementation Specialist, you will take on a pivotal role in advancing our implementation projects. As part of the Customer Success team, your responsibilities will follow the customer journey, including pre－sales, implementation, Go－live and post－Go－live. You'll be a part of a Global team, and a key partner to sales, product and engineering teams. To succeed in this role, you need to have an entrepreneurial mind set, strong project management skills, and be an effective communicator to various stakeholder groups, being able to adapt to change in a dynamic environment. To deliver the above, you will: ・Project manage multiple concurrent full－cycle implementations of Touch Surgery Ecosystem at major hospital systems, ensuring projects are executed on－time and within budget. ・Engage with clinical and administrative stakeholders and ensure polished communication and collaboration throughout each deployment project with Surgeons, Nurses, OR Managers, Residents, Hospital IT and Biomedical Engineering. ・Develop and maintain a deep understanding of the Touch Surgery Ecosystem and build working relationships with internal product and engineering teams to ensure real－world client feedback is incorporated into future product development. ・Lead Kickoff and Training Presentations for clinical audiences and provide Go－Live support in the operating room. ・Test and install our hardware solutions in live operating rooms prior to deployment, including network configuration. ・Partner with the sales team and project manage and support pre－sales activities, including IT, privacy and cybersecurity reviews, leveraging Medtronic’s expert teams when required ・Monitor account health post Go－live and create and execute action plans to increase adoption and prevent account risk |
| 応募資格 |
【必須（MUST）】 ＜Must Haves＞Job Experience ・Previous experience working in hospital Operating Rooms/Procedural rooms from either a clinical, technology, consultancy or medical device perspective. Skill / Knowledge ・Proficiency of the English language ・Strong project management skills and experience with project management tools are prioritized. Competency ・Ability to communicate and influence effectively across multiple internal teams and customer departments Education ・Bachelor Degree （Any faculty or department is acceptable.） ＜Nice to Haves＞ Job Experience ・Experience in driving the adoption of digital technologies ・Experience with Healthcare IT is preferred, including network configuration and live streaming technologies Skill / Knowledge ・Some technical proficiency is required to understand our products and conduct the required testing with integrated surgical video systems. Competency ・Ability to work remotely and productively for an international company spanning multiple time zones ＜Working Style＞ ・Ability to travel 25－75％ of the time, as needed, to customer sites ・This role requires commuting to the office approximately once a week. |
| リモートワーク | 可 「可」と表示されている場合でも、「在宅に限る」「一定期間のみ」など、条件は求人によって異なります |
| 受動喫煙対策 | 喫煙室設置 |
| 更新日 | 2025/10/23 |
| 求人番号 | 5955104 |
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