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Cloud Solution Architect － Dynamics 365 Finance
年収：900万 ～ 1800万
採用企業案件
日本マイクロソフト株式会社
-
- 資本金499百万円
- 会社規模501-5000人
- インターネットサービス
- SIer
- ソフトウエア
- 通信・キャリア
| 部署・役職名 | Cloud Solution Architect － Dynamics 365 Finance |
|---|---|
| 職種 | |
| 業種 | |
| 勤務地 | |
| 仕事内容 |
本求人票は英語で記載されていますが、業務上のコミュニケーションは主に日本語となります。 With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage our products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across our portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on our cloud platform by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. This role is designed to provide specialized technical service for high-impact customer environments where system reliability and performance are essential. The successful candidate will join a dedicated team focused on ensuring operational continuity and delivering tailored solutions that meet the unique needs of mission-critical workloads. Specifically, you will be responsible for our cloud-based ERP solution, which integrates our latest AI and cloud technologies. Responsibilities: ○ Responsible for delivering mission-critical support offerings, collaborating across solution architecture, customer success, support, engineering, and other relevant teams. This role ensures a cohesive, cross-functional experience for customers managing critical workloads, while demonstrating progress, evolution, and improvements as measurable outcomes. ○ Direct accountability includes leading proactive resiliency efforts, coordinating accelerated incident resolution, and enhancing monitoring and observability capabilities. ○ Proactive Resiliency: Lead technical engagement for prioritized workloads, focusing on reliability, security, supportability, manageability, and observability. ○ Accelerated Incident Resolution: Maintain awareness and visibility into critical incidents, ensuring root cause analyses and recommendations are captured and aligned with resiliency efforts. ○ Monitoring & Observability: Support onboarding and enablement of customer-owned monitoring solutions to improve observability and customer experience. ○ Cross-Team Leadership: Foster partnerships to clarify roles and responsibilities across account management and escalation paths. Coordinate with leads of incident resolution and proactive monitoring workstreams to ensure alignment and continuity. ○ Collaborate with support and stakeholders to maintain comprehensive, up-to-date knowledge resources. Facilitate the sharing of incident analyses and recommendations to customers through structured documentation. |
| 応募資格 |
【必須（MUST）】 ○Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.○Proven experience with ERP system implementation is required. ○Demonstrated ability to build strategic, long-term customer relationships and earn trust and respect through consistent engagement. ○Business level proficiency in Japanese, and basic proficiency in English. 【歓迎（WANT）】 ○ Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).○ Design/Implement Dynamics 365 Finance Platform side experience ○ Design/Implement Dynamics 365 Finance Application side experience ○ Design/Implement Data linkage to Dynamics 365 Finance from other data services |
| アピールポイント | 自社サービス・製品あり 外資系企業 女性管理職実績あり 従業員数1000人以上 シェアトップクラス 創立30年以上 年間休日120日以上 産休・育休取得実績あり マネジメント業務なし 完全土日休み フレックスタイム |
| リモートワーク | 可 「可」と表示されている場合でも、「在宅に限る」「一定期間のみ」など、条件は求人によって異なります |
| 受動喫煙対策 | 屋内禁煙 |
| 更新日 | 2025/10/21 |
| 求人番号 | 5944154 |
採用企業情報
- 日本マイクロソフト株式会社
-
- 資本金499百万円
- 会社規模501-5000人
- インターネットサービス
- SIer
- ソフトウエア
- 通信・キャリア
-
会社概要
【設立年月】1986年2月
【代表者】津坂 美樹
【資本金】4億9,950万円
【従業員数】3,071名（2024年4月1日現在)
【本社所在地】東京都港区港南2-16-3
【事業内容】ソフトウエアおよびクラウドサービス、デバイスの営業・マーケティング
転職・求人情報の詳細をご覧になる場合は会員登録（無料）が必要です