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| 部署・役職名 | Senior Client Service Representative |
|---|---|
| 職種 | |
| 業種 | |
| 勤務地 | |
| 仕事内容 |
The Sr. Client Service Representative in the Client Service Dept. is responsible for day to day servicing for Japanese trust banks and asset managers. The individual focuses on assigned functional services in the Global Custody disciplines. S/he will manage day to day activities for assigned client relationships and perform oversight of product offerings to support high client satisfaction. RESPONSIBILITIES: Client Servicing ・ Proactively respond to client inquiries and provide filtering for escalation ・ Work effectively with internal teams to prioritize client requests, deliverables and issue resolution ・ Execute reviews of internal reporting for assigned client relationships and promptly escalate issues identified ・ Utilize relevant internal technology solutions to effectively manage client inquiries ・ Introduce and familiarize clients with new technology, automation tools and product ・ Participate in scheduled client meetings Risk Management and Control ・ Ensure adherence to all established procedures, controls, and best practices |
| 応募資格 |
【必須（MUST）】 Education/Experience・ BA/BS degree ・ 1 to 3 years of financial industry experience （client servicing focused environment is preferred） Skills ・ Strong verbal and written communication skills both in Japanese and English ・ Strong attention to details ・ Ability to prioritize and quickly resolve client needs ・ Ability to work in a collaborative environment ・ Ability to build and maintain internal and external client relationships ・ Ability to learn and adapt to new technologies and systems Knowledge ・ Fund services knowledge is preferred ・ Comprehensive working knowledge of Microsoft Office Products |
| 受動喫煙対策 | 屋内禁煙 |
| 更新日 | 2025/10/08 |
| 求人番号 | 5884162 |
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- 会社規模31-100人
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転職・求人情報の詳細をご覧になる場合は会員登録（無料）が必要です