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Manager－ Application Support ＆ Maintenance
年収：800万 ～ 1200万
採用企業案件
テックマヒンドラ・リミテッド
-
- 会社規模非公開
- ソフトウエア
- アウトソーシング・コールセンター
| 部署・役職名 | Manager－ Application Support ＆ Maintenance |
|---|---|
| 職種 | |
| 業種 | |
| 勤務地 | |
| 仕事内容 |
Overview As a Support Specialist lead, you will play a crucial role in the System and Application maintenance area. You will lead a team of engineers/specialists in onshore/offshore model. Track & monitor the incidents progress, share the daily and weekly reports on the progress made to the customer management. You will provide support for multiple applications and have a better understanding of the design and architecture of the applications, which can help you provide support to the Production support team, our Stakeholders and TFA team on Daily Operations. You will also be involved and take responsibility for L3 incident Support, Annual BAU activity, Incident Release Management and Data and Security Patching. Experience Overall experience of 10+ years in IT application support and maintenance Experience of leading a team of at least 10 -20 team members Technical Expertise: Extensive experience in Java development with a deep understanding of software architecture and design patterns. Having good experience on Spring boot, Microservices design Pattern and architecture and follow best practices while developing services. Good to have struts knowledge. Having good knowledge on Azure cloud and CI/CD Jenkins pipeline & Data base concepts, follow best practice to write bug free code and have junit and TDD exp. Strong Team Player, Proven ability to analyze complex problems, think critically, and implement effective solutions. Continuous Learner: Demonstrated commitment to staying up to date with industry trends, emerging technologies, and best practices. Responsibilities Lead and monitor the team of specialists/engineers in India. Mentor the team on the daily activities L3 incident support: Production bug /issue fixes, BAU - Development / improvement, Handling batch Job failures, log file analysis and recovery support. BAU Activity Annual event: Certificate and Password renewals /updates & Audit support. Day-to-Day operation support (Non prod): Data Extraction SQL creation to support Production support team. Incident Release Management (BAU items): Release Plan to PS team, CAB approval discussions, Post deployment support by performing application health check. Data and Security Patching. EOL (End of life) / Infra level task support (upgrades to DB, Java, WAS etc). Remediation ( Storage / Memory / Application). Disaster Recovery (DR) Support. |
| 応募資格 |
【必須（MUST）】 ResponsibilitiesLead and monitor the team of specialists/engineers in India. Mentor the team on the daily activities L3 incident support: Production bug /issue fixes, BAU - Development / improvement, Handling batch Job failures, log file analysis and recovery support. BAU Activity Annual event: Certificate and Password renewals /updates & Audit support. Day-to-Day operation support (Non prod): Data Extraction SQL creation to support Production support team. Incident Release Management (BAU items): Release Plan to PS team, CAB approval discussions, Post deployment support by performing application health check. Data and Security Patching. EOL (End of life) / Infra level task support (upgrades to DB, Java, WAS etc). Remediation ( Storage / Memory / Application). Disaster Recovery (DR) Support. |
| アピールポイント | 管理職・マネージャー 完全土日休み フレックスタイム |
| リモートワーク | 可 「可」と表示されている場合でも、「在宅に限る」「一定期間のみ」など、条件は求人によって異なります |
| 受動喫煙対策 | その他 「就業場所が屋外である」、「就業場所によって対策内容が異なる」、「対策内容は採用時までに通知する」 などの場合がその他となります。面接時に詳しい内容をご確認ください |
| 更新日 | 2025/04/21 |
| 求人番号 | 4565878 |
採用企業情報
- テックマヒンドラ・リミテッド
-
- 会社規模非公開
- ソフトウエア
- アウトソーシング・コールセンター
-
会社概要
【代表者】アミタバゴッシュ
【本社所在地】東京都港区虎ノ門5丁目13番1号
【事業内容】
■ソフトウェアのコンサルティングと業務アウトソーシングの提供
■アプリケーション開発とメンテナンスの提供
■ハードウェア及びソフトウェアの包括的ソリューション及び顧客ニーズに基づくサービスの提供
転職・求人情報の詳細をご覧になる場合は会員登録（無料）が必要です