|部署・役職名||【Quality Manager】世界80カ国以上、1000社以上の顧客に通信機器を提供グローバル企業｜Great Place to Work Award受賞｜|
The Regional Manager － Quality （QAM） will work closely with company's internal/external customers and other QA engineers in collaboration to deliver the highest quality products in a timely and cost－effective manner.
The QAM is responsible for tracking and identifying causes of customer impacting issues, found either internally or externally, and for driving cross functional teams to understand how they occurred, and implementing upstream preventive actions and holistic hardware and software integrated processes. This role will act as a subject matter expert within the Global Quality Team, bridging the expertise within the internal R＆D teams and the customer facing Quality Management activities.
• Analyzing and communicating customer results with the appropriate teams
• Directly working with account teams and customers on customer needs.
• Monitoring and reporting appropriate metrics that track our continuous improvements in quality
• Creating a cross－functional, collaborative working approach to addressing customer quality concerns
• Recommending and implementing changes to the company’s quality assurance procedures
• Participating in the day－to－day QA activities, supporting the Global Customer base
• Review requirements with developers and other QA engineers for consistency and accuracy
• Participate in the use of established test processes and methodologies
• Work with other departmental staff to achieve QA team objectives
• Take on other duties, and special projects as needed.
【必須（MUST）】• Strong knowledge of customer baselines, and overall telecom equipment.
• Ability to manage multiple projects at one time, often with changing requirements as scrum team needs may dictate
• Must be detail oriented, reliable and have the ability to work both in a team environment and alone with minimal direction and supervision
• Experience with finding the root cause of defects in a complex platforms environment
• Some familiarity with Network Element SONET/SDH/Ethernet
• Strong and demonstrated desire for a career path in QA engineering
• Ability to speak both English and Japanese fluently
|アピールポイント||自社サービス・製品あり 外資系企業 女性管理職実績あり 上場企業 従業員数1000人以上 シェアトップクラス 年間休日120日以上 産休・育休取得実績あり ストックオプション制度あり 教育・研修制度充実 資格支援制度充実|