|部署・役職名||Field Services Engineer|
Field services Engineer/ Consultant will be positioned at client manufacturing facility/office , he/she will be responsible for overall site health and IT infrastructure and application environment for the client manufacturing site（s） .
you will be the single point of contact for Client for any issue resolution （ supported by Off shore team）
• Monitor service levels, track metrics/analytics, and ensure site health of client IT services systems
• Site delivery responsibilities include MES infrastructure and integration of MES infrastructure with plant devices
Coordinate and act as Single Point of Contact （SPOC） for complex service requests （e.g., MES, Lab and warehouse systems, End user devices, networking services, Collaboration）
Interact with site IT personnel to problem－solve ＆ future－state requirements.
Serve as source of functional understanding of processes, tools, and integration of plant equipment with IT platforms and applications （e.g., Wonderware, Siemens Camstar, OSIsoft PI System, Werum PAS－X, Emerson Syncade MES, LIMS etc.）, as well as Manufacturing business knowledge
Interacts with multiple client stakeholders – Execution systems, plant engineers and technicians
Conducts facilities management on behalf of IT （e.g., local computer rooms, coordinate down time activities） on need basis.
Participate in site－level DR, BCP, CMDB related activities
Local representation/site support services for audit/HR investigations related to IT team support .
【歓迎（WANT）】Japanese Language proficiency: N3 Certified
Experience in MES （Manufacturing execution systems ） , exposure to Pharma / consumer / medical devices manufacturing preferred .