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部署・役職名 | Professional Education Manager, Customer Training |
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仕事内容 |
Joining Intuitive Surgical, Inc. means joining a team dedicated to using technology to benefit patients by improving surgical efficacy and decreasing surgical invasiveness, with patient safety as our highest priority. Primary Function of Position: The Professional Education Manager will report directly to the Customer Training Manager for their region. This training professional will collaborate cross-functionally with sales, marketing, and engineering to deliver high impact training for da Vinci® surgeons from a variety of surgical specialties. The Professional Education Manager will be actively involved in the continuous improvement and development of customer training programs. Roles and Responsibilities: • Lead one or more clinical verticals to develop surgeon led training programs for surgeons and staff • Identify high volume users and opinion leaders who have the potential to host courses as a Teacher KOL • Vet and onboard Teacher KOLs based on capacity, personality, and willingness to be coached • Provide feedback to existing Teacher KOLs on delivery, presentation, and lab execution • Participate in discussions with marketing counterparts on Teacher KOL selection, society partnership, forecasting and course planning • Work with commercial counterparts to create strategy and drive adoption within assigned verticals • Ensure that courses are utilized effectively in order to support training and sales strategies • Create and revise course agendas and obtain regulatory approval • Work with their next-level manager to use data in order to forecast appropriate course mixes within assigned clinical verticals • Work with Customer Training Support and Customer Training Managers to coordinate events in labs nationwide in alignment with forecast • Attend surgical society events to build relationships with Key Opinion Leaders, high-volume surgeons, and administrators • Aid in development and evaluation of alternate training modalities as necessary • Liaise with other medical device companies to provide enhanced support and material for Intuitive Surgeon-Led courses • Conduct technology training programs for surgical teams, residents and fellows at designated training centers and remote centers as needed • Work with Customer Training team in a creative, dependable, and flexible manner to improve existing training programs • Create and run reports on Salesforce.com and Tableau to identify trends and opportunities within assigned clinical vertical • Provide 4 or more Technical Trainings per quarter, if needed • Provide occasional support of the da Vinci® System in a hospital operating room • Develop competency in the following: o da Vinci® System Technology o da Vinci® System applications o OR Efficiency o Training Pathway process o Training/coaching techniques/methodologies o Clinical competency in assigned vertical |
応募資格 |
【必須(MUST)】 • 6+ years of experience including 3+ years of Training / Professional Education experience• Bachelor’s degree required preferably in Clinical or Health Sciences, Healthcare Management, Engineering, Business Administration, Communications or Education • High capacity and excellent problem-solving skills • Solid organizational skills and ability to operate independently • Professional work ethic • Excellent oral and written communication skills • Strong interpersonal skills • Knowledge of adult learning principles preferred • Medical-device experience preferred • Ability to travel up to 50% |
アピールポイント | 自社サービス・製品あり 外資系企業 シェアトップクラス |
受動喫煙対策 | 屋内禁煙 |
更新日 | 2024/07/22 |
求人番号 | 3715823 |
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転職・求人情報の詳細をご覧になる場合は会員登録(無料)が必要です