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| 部署・役職名 | Key Account Manager （Service Parts Logistics） |
|---|---|
| 職種 | |
| 業種 | |
| 勤務地 | |
| 仕事内容 |
【当社のサービスロジスティクスについて】 当社の保守部品サプライチェーンにおけるサービス及びクオリティは、日本のみならず世界中のお客様から高い評価を得ています。 私たちは積極的な投資と提案活動を行い、お客様ごとのニーズに応じた最適なソリューションラインアップを有することで、同業他社との差別化を図っています。それが当社の強みであり、物流業界をリードする立場であり続ける理由です。 サプライチェーン業界は社会において必要不可欠な存在であり、今後も市場において大きな成長が見込まれています。 今回募集するポジションでは、コンピューター、医療系機器、産業製品、半導体製造装置、自動車の多岐業種に渡るお客様への保守部品のサプライチェーン営業を担当いただきます。主に既存のお客様との契約更新、そして拡販に注力した営業活動に取り組む業務です。 Account management for existing key customers; - Business lead and initiative - Profit maintain and growth - Customer satisfaction enhancement - Account strategic planning and development - RFQ owner (incl. contract renewal) Tactical support for customers; - Negotiation/Coordination with internal stakeholders - Internal approval process For customers; • Develop mid-/long-term strategy for key accounts in line with both clients’ as well as Our company’s strategy • Foster a better relationship with key accounts on multiple layers across organization • Identify and explore new opportunities from customers • Identify and explore new technical service opportunities from new customers • Participate in customer presentations and proposals, ensuring there is a common understanding of service expectations and solutions, both with the customer and Our company. The position requires sound presentation skills as the role involves making presentations to customers and handling the detailed questions that follow. The demonstration of a strong customer-focused approach is essential. Also the position requires to deal with the regional or global customers in-corpora ting with other country`s sales reps. External relationship; • Coordinate and collaborate with Group companies business units for projects and initiatives • Develop/establish strategic alliance with partner suppliers Internal relationship; • Lead/Support RFQ & Bid (incl. Contract Renewal) for key accounts by a joint effort with operations team and/or other relevant functions as necessary • Lead/Support internal approval process • Negotiate and coordinate (incl. escalation) with internal stakeholders • Take the lead in establishing protocols and ‘rules of engagements’ between departments • Closely communicate with relevant operations team to identify areas of accountability on the go • Carry out projects and initiatives without disrupting existing operation • Coordinate with Regional/Global/CSI • Cross organizational/departmental • Support operation Managers who provide central management for all nominated global and multinational customer programs, including all logistics Advantage solutions. • Help to develop a high performance service culture within the functional department. • Assist to conduct performance appraisal, including coaching of sales and operation personnel • Identify training needs and opportunities to develop a highly skilled functional department. • People management with team members in KAM structure; team building, leadership, and coaching |
| 応募資格 |
【必須（MUST）】 Key Capabilities;・Total SCM knowledge; contract logistics, forwarding, express ・Strong sales methodology; strategic development planning, consultative sales, and SWOT analysis ・Project management; six sigma, PDCA cycle, 5 why analysis, KAIZEN and CI ・People management; team building, leadership, and coaching Social Skills; ・Business acumen ・Logical thinking ・Problem solving ・Decision making ・Presentation skill ・Financial literacy ・English communication skill (read/write and business conversation/discussion) Personal Hearts; ・Leveraging strong interpersonal and teamwork ・Maximize customer engagement ・Initiate positive and CAN-DO spirit ・Providing direction toward common goals ・Motivate respect & results ・Inspire open-minded and diversity Competencies; ・Customer oriented ・Result driven ・Derailing with ambiguity ・Learning on the fly ・Experience in SCM/Logistics fields ・Experience in account management, and/or business development ・Experience in project management 【歓迎（WANT）】 ・Education preferably with a degree in business and operations management (preferable). |
| アピールポイント | 外資系企業 女性管理職実績あり 20代管理職実績あり 従業員数1000人以上 シェアトップクラス 創立30年以上 年間休日120日以上 産休・育休取得実績あり 教育・研修制度充実 資格支援制度充実 |
| リモートワーク | 可 「可」と表示されている場合でも、「在宅に限る」「一定期間のみ」など、条件は求人によって異なります |
| 受動喫煙対策 | 屋内禁煙 |
| 更新日 | 2023/08/25 |
| 求人番号 | 2709160 |
採用企業情報
- 採用企業名は会員のみ表示されます
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- 資本金50百万円
- 会社規模501-5000人
- 流通
- 物流
- 倉庫
- その他
