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| 部署・役職名 | Global Account Executive － Sr. role |
|---|---|
| 職種 | |
| 業種 | |
| 勤務地 | |
| 仕事内容 |
Role Purpose The purpose of the role is to develop, manage and nurture relationship with key global clients by ensuring effective delivery and revenue and hunt for revenue opportunities in potential, large and complex clients （marquee logos）; Some of the logos will be Fortune 100 companies Do 1. Manage and develop partnership with key/ mega gamma clients to ensure delivery as per contract and revenue realization with increased Bookings a. Develop client account strategy aligned to the overall vertical / industry strategy for 1－3 years b. Drive exponential revenue growth within the client account to drive a higher share of client’s wallet d. Develop, manage and leverage C－level, C－1 relationships and networks in the client organization to foster large and strategic funnel and opportunity creation e. Change Client paradigm from to a Consulting / Relationship let deal flow. 2. Account Management across the client account a. Structure high value/ strategic ＆ large deals （GT ＄100M） for accounts; Leverage the industry/ domain and technology knowledge to identify upcoming disruptions b. Monitor and review execution of deals in the client account as per defined quality and process standards c. Conduct progress review meetings internally to develop delivery oversight, tap issues or escalations with the client servicing teams across geographies d. Conduct NPS/ CSAT with clients; regular checks with client－side teams to review client satisfaction indices 4. Build teams and manage them a. Consultant/ Resource Planning and Forecasting b. Leadership Talent Management – Both Sales, Consulting, Delivery and Operations c. Performance Management; d. Employee Satisfaction and Engagement Display Lists the competencies required to perform this role effectively: • 1. Functional Competencies/ Skill • Domain/Industry Knowledge – Awareness and knowledge of broad economic, demographic, technological and global trends within industry – Competent • Systems Thinking – Understanding of the system （interrelatedness, interdependencies and boundaries） and perform problem solving in a complex environment － Foundation • Leveraging Technology – Knowledge of current and upcoming technology （automation, tools and systems） to build efficiencies and effectiveness in own function/ Client organization – Competent • Market Intelligence – Knowledge of competition, clients, partners/ advisors/ influencers in the geography, market and technology trends across geography within own industry – Competent • Business Management – Knowledge of Deal structuring, revenue cycle and management, financial systems, P＆L, legal terms etc － Expert Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates （in parts） frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and leads as a guide to other team members. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. • 2. Behavioral Competencies • Strategic perspective • Business Acumen • Networking • Critical Thinking • Managing Complexity • Client centricity • Execution excellence • Change agility • Passion for results • Nurturing people • Resilience • Stakeholder Management Deliver No. Performance Parameter Measure 1. Financials Revenue and growth target achievement – Farming, Hunting （if applicable）, leakage from OB to revenue 3. Customer NPS, PCSAT and ACSAT score, Pulse score, Customer complaints – received, time－to－closure, Brand score, no. of customer references, Win Lose Ratio, 5. Account Management New solutions added, Customer wallet share growth, Customer attrition rate, new logos added, DIDI penetration ％, Account gross margin, OB ACV, OB TCV, OB OM％, 6. Delivery Management Contractual adherence ％, Quality index, Utilization ％, cost of delivery, overdue indent, rookie ratio 7. Team Management Team attrition ％, Employee satisfaction score, |
| 応募資格 |
【歓迎（WANT）】 Background• Top Consulting / IT service organizations • Solid Client/ Industry references/ credentials • Grown/ Managed at least 50M＋ in revenue at the min. |
| 受動喫煙対策 | その他 「就業場所が屋外である」、「就業場所によって対策内容が異なる」、「対策内容は採用時までに通知する」 などの場合がその他となります。面接時に詳しい内容をご確認ください |
| 更新日 | 2022/11/07 |
| 求人番号 | 2443779 |
採用企業情報
- Global IT Company
- 会社規模101-500人
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会社概要
Global IT Company
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