■Who We Are
At our company, we are passionate about transforming patients’ lives, and we are bold in both decision and action - we believe that good business means a better world. That is why we come to work every single day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.
Our company is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.
Our company has created a new business charged with building a modern software stack that will improve the processes and clinical decision support in healthcare. Our challenge is to bring together complex diagnostic and treatment data from medical devices and IT systems within healthcare institutions and hospitals, and intelligently process and present this data to doctors and healthcare providers to improve patient care.
We are looking for candidates with a deep understanding of modern SaaS architecture to help build a software business from the ground up, and with the ability to influence the solution. This position will have many opportunities for growth. In addition, this team will get to work side by side with a team of world-class healthcare providers and researchers who want to impact global healthcare delivery.
The Implementation Manager has accountability for coordinating the project team during the on-boarding of new customer sites within the assigned region. You will be responsible for creating an excellent customer experience throughout the implementation process.
As a critical member of our team, you will play a key role in helping to shape the future of this new organization within our company.
Your main responsibilities will include:
・Value added proposal: Co-create the solution proposal with internal teams. Combining with the new information technology and local market approach strategies, structuring the solution proposal including the solution installation and change management plans if necessary.
・On-Boarding New Customer Sites: Handle the onboarding of new customer sites by working with your assigned project team, collaborating with external integration partners, the internal software engineering team, and the clinical and technical teams at the customer sites.
・Project Management: Collaborate with new customer sites to develop project plans, including schedules, risk management, and communication plans. Monitor and control project execution leveraging standard project tools such as meeting minutes, status reports, issues logs, and good change management practices. Forecast and follow-through on established project plans.
・Leadership: Play a critical role leading project teams through difficult challenges and obstacles by coordinating practical, creative solutions. Enable a culture that values technical excellence together with support for individuals.
・Vision: Shape the future roadmap of the business by investigating new technology, accessing competitors and ensure that our digital capabilities are always ahead and at the forefront.
・Travel: Travel (up to 50%) to customer or our sites to support business needs.
【必須（MUST）】■Who You Are
We are looking for candidates with a deep understanding of modern SaaS architecture to help build with customers their healthcare ecosystem, and with the ability to influence the solution.
Moreover you bring:
・B.S. in Computer Science, Business, or closely related discipline required;
・5+ years direct experience in a closely related field may be substituted.
・PMP certification or equivalent skill sets. Scrum Master certification/Agile Certified Practitioner will be an added advantage
・Knowledge of Lean Practices will be an added advantage
・5+ years of experience in the healthcare informatics domain (eg. EMR, LIS, HIS or PACS)
・Pre-sales technical consulting experience in a SAAS domain
・Must have strong project management experience and qualifications, including proven experience leading project teams;
・Proven ability to develop, forecast, and follow-through on well-defined project plans.
・Must have successfully deployed and supported enterprise-scale, web applications in the cloud;
・Must have operational experience supporting both single and multi-tenant SaaS solutions;
・Must have experience collaborating with external partners;
・Excellent communicator - able to speak with stakeholders and customers to explain technology and solutions.
・Proven ability to take insights from customers and translate them into technical deliverables.
・Must have knowledge of Healthcare IT integration standards is essential. Eg. HL7 & FHIR
・Strong Knowledge of IT Security, Data Privacy & Healthcare IT Software Regulatory
・Business level of English communication skills is essential
・Multiple languages will be an added advantage, including Chinese and Korean
・We are passionate about our customers and patients
・We radically simplify
・We trust, collaborate & have fun
・We ALL lead
・We experiment & learn
|アピールポイント||自社サービス・製品あり 外資系企業 女性管理職実績あり 上場企業 従業員数1000人以上 シェアトップクラス 2年連続売り上げ10％以上UP 創立30年以上 年間休日120日以上 産休・育休取得実績あり 教育・研修制度充実|