|部署・役職名||【外資大手IT/TAM】Mobile SW Technical Account Manager|
SW Technical Account Manager is responsible for interfacing Japanese carriers （MO and/or MVNO） to understand their Software and network related requirements, articulate ＆ communicate them to internal organization （our R＆D, product operation, sales ＆ marketing）, keeping track of the action items, and verify their implementations.
The position will occasionally be involved in identifying and investigating the root cause of NW and SW related issues of the models launched in the market. Also will be involved in NW and SW related technical Q＆A’s from potential customers upon requests from corporate sales team.
The position will mainly interact with the Project Manager, country sales ＆ marketing team, global R＆D and product operations team, quality assurance team, inside the company.
Also will interface with Japanese carriers as well as SW development service providers and certification firms.
－ Understand customer NW/SW requirements that are established to meet their respective technical objects. –
－ Support Project Manager to launch the product on schedule.
－ Work with sales ＆ marketing team to extend our sales efforts in the accounts
－ Provide strategic input to our business regarding the industry or application technology trend in order to enhance the partnership with the customers.
－ Track and feedback project details, design－in and qualifications plans based on the in－country competitive land－scape, process technology and qualification status.
【必須（MUST）】－ At least 3 years’ experience of developing models for NTT / KDDI / Softbank /Rakuten / MVNO （or similar mobile/carrier company）
－ Ability to understand smartphone development process.
－ Familiar with FeliCa implementation and testing
－ Proficient in Japanese, English for, listening, speaking and reading.
－ Ability to understand the technical value proposition and translate it into a business value proposition.
－ Excellent communication and presentation skills.
－ Prior experience in an operator technical interfacing role required.
－ Managing technical contractors in the team is preferred.
【歓迎（WANT）】－Mandarin is a strong plus