1. 転職サイト ビズリーチ
  2.  > 
  3. 求人検索
  4.  > General Manager / Head of Client Services

転職・求人情報の詳細をご覧になる場合は会員登録(無料) が必要です

新規会員登録(無料)

General Manager / Head of Client Services

年収:1200万 ~ 1600万

ヘッドハンター案件

部署・役職名 General Manager / Head of Client Services
職種
業種
勤務地
仕事内容 Role:

Based in Tokyo, you will act as a local representative for the global senior leadership team. You will be responsible for implementing client services structures and strategy for a substantial migration project with a long term view of supporting growth across Japan and leading the overall business unit. You will ensure alignment on key business objectives, facilitating communications between the local clients and the UK based team. The ability to understand and articulate customer challenges is imperative, as is the experience and expertise to come up with appropriate client service solutions. This role is “hands-on” and requires an adaptive individual who has very strong leadership skills, is pragmatic and flexible and has the ability to handle challenging situations, having customer care at the forefront of what they do.

Your Background:

You will have significant related experience of client services as well as experience working within a vertical market, SaaS based company. The experience must include building teams and client service structures, ideally covering both client support and client training, as well as dealing with stakeholders at all levels. You are adaptable, good at problem solving, and proficient working with software. You have a genuine passion for client services, and a proven capability for implementing client service solutions.
労働条件 Full-time (Seishain)

・No indoor smoking permitted
・No indoor smoking permitted except the smoking room, etc

+Bonus - 20% on top of total salary
+Travel allowance and Gym membership
応募資格

【必須(MUST)】

Essential Skills/Experience
Business level in both English and Japanese is a must.
5+ years Client Services experience for SaaS based solutions.
Team management and leadership.
Dealing with C-level clients on a regular basis.
Process creation, adoption and management.
Proficient with using technology.
Previous experience implementing a customer enterprise strategy.

【歓迎(WANT)】

Desirable Skills/Experience (not a must)
Health Club/Fitness Industry SaaS experience.
Building strategic relationships to support expansion.
Partnership management.

更新日 2021/06/15
求人番号 1781914

採用企業情報

この求人の取り扱い担当者

この求人に含まれるキーワード

転職・求人情報の詳細をご覧になる場合は会員登録(無料) が必要です

メールアドレス ※ メールアドレスは公開されません
パスワード ※ 半角英数字記号10文字以上64文字以下で入力してください パスワードの安全度:
現在の年収
新規会員登録(無料)

新規会員登録(無料)ボタンをクリックすると個人情報の取り扱い、及び、利用規約に同意したものと見なされます

転職が決まりご報告いただいた方にはお祝いを用意しております。

ページ先頭へ