|部署・役職名||Export Customer Service Manager|
Our client is a leading cosmetics and consumer goods company searching to hire a customer service manager.
The group will be responsible for managing exports to international companies with optimized service.
Manage exports as a supply chain partner on a global level.
Conduct streamlined order management with international companies.
Maintain and improve communication with stakeholders and affiliates.
Manage customer service and connect with relevant departments
Create and improve freshness guidelines alongside 3PL and customer brokers.
Plan projects to improve product agility and cost.
Proactively increase the company's involvement in the global logistics community.
At least 5 years experience in international trade and logistics.
Written and spoken proficiency in Japanese and English
Strong leadership and communication skills to drive transformation initiatives with stakeholders.
Business oriented mindset and strong drive to improve.
Experience with ERP, cosmetics regulations and people management skills preferred.
【必須（MUST）】At least 5 years experience in international trade and logistics.