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Claim Operations Manager

年収:800万 ~ 1300万

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部署・役職名 Claim Operations Manager
職種
業種
勤務地
仕事内容 【Purpose】

・   Lead and manage a Claims Operations Department to maintain operational standards and consistency focusing on customer service, compliance and operational efficiency.
・   Continually assess, plan and improve the Claims operations via process improvement and more significant transformation activities
・   Ensure the successful claims service delivery through operational and system improvement
・   Promote claims service activities based on the goals of the department and company and the global organization.

【 Key Tasks】

・   Oversee and manage a team responsible for of operational, system, reporting and compliance functions relevant to an insurance claims department
・   Lead transformation projects currently under way
・   Identify and support operational efficiency opportunities. Develop, plan, and implement new solutions related to systems and process improvements and as necessary, develop project business cases, funding approval, execute and deliver solutions
・   Effective communication amongst team members, stakeholders and other key staff
・   Ensure all required management, market and compliance reporting is successful and delivered in a timely manner
・   Review and define system development requirements
・   Support Division Manager in terms of headcount planning, expense and UCE budgeting and management.
・   Responsible for building, reviewing and maintaining BCP of Claims Division
・   Identify and train next-generation leaders.

労働条件 【雇用条件】正社員

【勤務時間】09:00-17:00

【給与】800万円~1300万円

【賞与】年1回、業績連動(毎年3月末)

【昇給】年1回、業績連動(毎年4月)

【待遇】
社会保険完備、交通費全額支給、財形貯蓄制度、社員持株制度、確定拠出年金

【休日】
全週休2日制(土・日)、祝日、年次有給休暇、夏季休暇、年末年始、慶弔、特別休暇(記念日休暇2日)健康診断休暇1日)
応募資格

【必須(MUST)】

【Competence】
・   Minimum of 10 years in Senior Operational Management roles
・   Knowledge of Insurance Claims and Operational Excellence
・   Transformation and change management skill sets
・   Project Management experience
・   Team leadership
・   Fluent in Japanese and English
・   Expert knowledge in claims service operations with 10 or more years in senior management positions
・   Experience in leading transformation and kaizen-based projects
・   Excellent presentation skills including written and verbal communication
・   Knowledge of Compliance, Quality Assurance, Vendor Management and claims systems
・   Understanding of the business of an insurance company.

更新日 2021/03/19
求人番号 1690062

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