|部署・役職名||Head of Telecom Industry Practice|
We are looking for a Director of Telecommunications, Japan to join our Telecommunications Global Vertical organization. The ideal candidate is a Telecommunications industry expert with knowledge of Telecommunications pain points, business processes, system landscapes, and solutions, especially in customer service and/or service assurance domains. The ideal candidate will closely align with our account teams in a few strategic telecom clients to seed and develop strategic opportunities based on telecom industry solutions. S/he has a point of view on how operational transformation can differentiate the employee and customer experience in Telecommunications. S/he has experience building executive relationships and selling enterprise software solutions into the Telecommunications industry in Japan. Finally, s/he is passionate storyteller with the ability to communicate an innovative vision and roadmap for the Telecommunications industry.
This role will serve as thought leader for the Telecommunications industry in Japan. The Director of Telecommunications will build trusted relationships with customer and partner executives, partner with sales leaders and account teams on strategic planning and execution, take new industry solutions to market, seed and develop new solution－based opportunities, and tailor solutions and content as needed to the Japan market.
The ideal candidate has demonstrated ability in the following key areas:
1） Industry Experience: 12＋ years working in or selling into Telecommunications organizations in a subject matter expert, business development, business consulting, project manager, product marketing, solution consulting, or similar capacity. Experience cultivating executive relationships in Japan Telecommunications service providers. Familiarity with Telecommunications front office and operational processes and the landscape and patterns of Telecommunications core systems, preferably including the customer service and/or service assurance domains.
2） Strategic Planning: Ability to create and drive the Telecommunications strategic business plan for Japan, prioritizing key local markets and target solutions. History of being accountable to sales and solution revenue and pipeline goals.
3） Solution Sales Success: Passion for and track record of collaborating with global sales teams （Account Executives, Solution Consultants, Product Sales） as a trusted advisor to seed and develop strategic opportunities based on industry solutions. Experience enabling Sales on the Telecommunications industry message, solutions and resources available, developing high touch and at－scale sales programs, and partnering with global sales teams to seed and advance strategic solution－based opportunities.
4） Customer Engagement: Ability to present to large customer audiences and build credibility with CxOs. Proven track record of and passion for building relationships with sales teams as a trusted advisor on account strategy and strategic opportunities.
5） Cross－Functional Execution: Proven ability to generate results in a highly matrixed organization, collaborating with Sales, Pre－Sales, Marketing, Sales Enablement, and Alliances organizations around a common Telecommunications industry strategy.
6） Content Development: Demonstrated ability to create and distribute internal and external content, such as sales enablement, industry thought leadership, solutions, and customer stories to drive awareness and growth in the Telecommunications industry.
【歓迎（WANT）】Native－level fluency in Japanese and business level English is a must
● 12＋ years of experience working in or selling into the Telecommunications industry, with deep knowledge of operational business processes, preferably including the customer service and/or service assurance domains
● Self－starter with demonstrated leadership experience
● Understanding of key repeatable industry use cases in Telecommunications
● Strong communication and writing skills. Top notch public speaking skills.
● Experience creating captivating industry positioning and thought leadership
● Ability to develop trusted advisor relationships with customers and sales organizations
● Superior organizational skills with ability to effectively prioritize
● Familiarity with the digital workflow technology market
● Ability to thrive in a super－fast paced, constantly evolving company
● Minimum Bachelor’s Degree. MBA or related Master’s Degree is a plus