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FSO(Field Support Operation) Product Manager

年収:1000万 ~ 1400万

ヘッドハンター案件

部署・役職名 FSO(Field Support Operation) Product Manager
職種
業種
勤務地
仕事内容 Manages professional employees (jobs that typically fall on the B/E band) and/or supervisors. Is accountable for the performance and results of a team within own job family. Adapts business unit, department, site or sub-function plans and priorities to address resource and operational challenges. Decisions are guided by policies, procedures and business unit, department, or sub-function plan; receives guidance from manager. Provides technical guidance to employees, colleagues, and/or customers.

Other Details:
1. Will lead one of our product team
2. Main focus will be:
A) People management
B) Cost (labor, parts, and more) management
C) PL management (for the team)
3. Semicon experience is not needed.
4. Service business management or business management experience is needed.
5. People management experience is a must.
6. English (TOEIC850) is needed for English teleconference and communication with overseas.
7. English usage is up to 20% of the time.
8. Ideal candidates:
A) Site manager of any kind of service business
B) Semicon service business manager
C) Small factory manager

Key Responsibilities
Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.
Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.
Ensures customer satisfaction with Company service and system performance.
Interviews, hires, and trains customer engineers as necessary to support regional business.
Ensures employee satisfaction through:
- communication of business progress and all related action.
- setting goals and controlling achievements.
- establishing training and career development plans.
Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talents. Ensures employee satisfaction through:
Escalates system downs according to valid escalation procedure, to ensure the earliest possible return to service. Reports in a timely and accurate manner as required.
Achieves guaranteed up time and other parameters as sold to customers.
Promotes quality improvement processes to:
- reduce cycle time
- drive continuous improvement of technical performance
- empower the workforce
労働条件 <試用期間> 3ヶ月

<予定年収> 1000万円~1400万円(残業手当:有)

<賃金形態> 年俸制

<昇給有無> 有

<待遇・福利厚生> 
通勤手当、健康保険、厚生年金保険、雇用保険、労災保険、退職金制度
通勤手当:全額支給
社会保険:補足事項なし
退職金制度:補足事項なし(定年:60歳)

<教育制度・資格補助補足> OJT

<その他補足>
■保養設備:健康保険組合施設、法人会員スポーツクラブ
■法人会員スポーツクラブ:ピープル・エクザス割引利用
■社内サークル活動:サッカー、野球、テニス、バトミントン、釣り、空手
■育児に関するサポート:育児休職、育児時間、子の看護休暇
■介護に関するサポート:介護時間、介護休職 ・生命保険、損害保険などの団体扱い
■慶弔金:結婚祝金、出産祝金、弔慰金

■従業員持株会:毎月の給与より一定額を控除し、市場価格より安い金額で米国本社の株を購入することができます。
応募資格

【必須(MUST)】

Functional Knowledge
• Demonstrates an in-depth understanding of concepts, theories, and principles in own job family and basic knowledge of other related job families

Business Expertise
• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership
• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving
• Identifies and resolves technical, operational and organizational problems

Impact
• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
• Guided by policies and resource requirements within the business unit, department or sub-function

Interpersonal Skills
• Guides, influences and persuades others internally in related areas or externally


更新日 2020/11/12
求人番号 1563993

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この求人の取り扱い担当者

  • 3.23
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  • ヘッドハンターの氏名は会員のみ表示されます
  • 会社名は会員のみ表示されます

    • 東京都
    • 東北大学
  • メーカー 商社
    • 保有求人は随時up+updateするよう努めております。 気になる求人がありましたら、お知らせください。 ご質問やご相談も歓迎です。
    • (2020/06/18)

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