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Japan Quality Manager / 品質保証管理マネージャー

年収:800万 ~ 1000万

ヘッドハンター案件

部署・役職名 Japan Quality Manager / 品質保証管理マネージャー
職種
業種
勤務地
仕事内容 We are looking for a strong Quality Manager to oversee our company's assorted food product quality and safety in Japan market.
This position is key to our Japan office.

Key responsibilities include:

*Quality strategy and quality plans*
- Co-develop the quality strategies and quality plans with the Head of Quality Assurance
- Supervise the implementation of the quality plans to ensure the achievement of the target while ensuring the compliance with company quality policy and strategy
- Stores & Logistics Center Self-Control Support
- Set up the relevant process and procedure to implement effectively Self-Control-System in Stores and/ or Logistics Centers
- Provide the training
- Define the measures and manage the implementation via KPIs and target to ensure the continuous improvement of the quality levels
- Provide the guidance and support to Stores and/ or Logistics Centers for all agenda related to quality of products, cold chain control, quality regulations, cleanliness, hygiene practices, safety, environment control and sustainability efforts

*Product Specifications/ Requirement Profiles*
- Collect the data and information to build up the proper product specifications / requirement profiles for Private Brand products, sensitive assortments and import goods to ensure the compliance with our company standards, customer expectations and legal requirements
- Evaluate the risk and set up the quality monitoring program to ensure the quality of product sold to customers complying with the requirements
- Define the relevant process, procedure to manage the non-conformity products, product withdrawals, product return, and product recall
- Organize the Quality Registration at Authority Organizations when applicable
Supplier collaboration
- Define the quality audit plans according to the Private Brand development program
- Evaluate the quality levels of suppliers for Private Brand products and fresh/ ultra-fresh suppliers to define the supportive, corrective and preventive actions
- Cooperate with the institutes, scientific entities, governmental organizations, business associations, service companies, etc. to develop the training or supporting program
- Evaluate and supervise the performance of service providers who provide the quality audit or consulting to the suppliers for Private Brand products

*Customer response*
- Support stores to handle customers complaint, queries, comments, …related to quality
- Measure the customer complaint/ satisfaction levels to define the improvement plan
- Provide collaboration activities with customers via training, consulting or other services

*Crisis management*
- Set up the relevant process for crisis management, focusing on the quality incidents
- Act as the interface between national, regional and international crisis management teams during quality incident
- As needed Activate the national crisis management group and be responsible for product withdrawal / recall / return procedures

*Quality regulations*
- Build up and maintain the effective contact with quality regulatory agencies
- Set up database of quality regulations and update regularly
- Be the change agent to deploy and implement the new quality regulations
- Actively participate in the forum, discussion panel, seminar or other collaboration program

*Sustainability effort and Environment control*
- Actively participate in the working group for the implementation and monitoring of the strategic sustainability / environmental control efforts defined by the company
- Support and/or participate the training program for our team in the local country



応募資格

【必須(MUST)】

Bachelor’s degree or above
Relevant experience in Food Processing, Quality Control or Quality Assurance.
Fluent in English and Japanese languages, both written and spoken
Excellent communication and presentation skills, ability to influence people at different levels
Entrepreneurial and customer focus, understands our company's business and values



更新日 2019/12/24
求人番号 1227021

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