－ To dig into customer insights to better understand the customer’s needs, and how it can address them with targeted communications
－ Responsible for whole process Lifecycle for Japanese customer from sign up to reactivation
－ Work closely with HQ counterparts to ensure that the japan team has right tools to fulfill CRM Japan's ambitions.
－ Build the CRM roadmap and customer comms calendar
－ Drive Revenue and work closely with the Revenue team
－ Create captivating, impactful sales driven campaigns that will drive real business impact
－ Experience in brand management
－ Hands on experience in project management
－ Experience in planning, delivering and tracking detailed
－ Proficient computer skills
－ Strong skills of branding and the importance of a coherent and consistent brand experience.
－ Relationship management skills
－ Highly organized and incredible attention to detail.