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Senior Community Manager

年収:900万 ~ 1200万

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部署・役職名 Senior Community Manager
職種
業種
勤務地
仕事内容 Job Overview
This role contributes to the management of APAC Community by identifying and gathering insights from major communities of interest in Asian markets for driving the players’ engagement and making decisions on the product roadmap for our titles.

Reports To
Regional Product Director

What will you do ?
Act as subject matter expert and develop high-level social, community, and influencer strategy showing the path to success through a metrics-based approach

Lead the APAC Community Team and operate on current community channels. Drive the daily execution and growth across social, community, and influencer programs, and set priorities and do what it takes to achieve your team’s strategic goals

Work with the APAC Community Team to gather input on regional and cultural differences to ensure campaigns are tailored to be impactful and appropriate regionally

Act as the expert of player community in Taiwan and wider Chinese region

Forecast, commit, measure and validate the course of action through benchmarking and tracking tools

Work with the APAC Community team to measure, monitor, and create detailed reports on community sentiment, concerns, and suggestions

Internally represent the voice of the community in meetings with stakeholders of varying levels and job functions, and externally represent the company online and at events

Coordinate with the Product Team to help plan and develop community and website features (forums, content systems, etc.)

Collaborate closely with the Product Team for cross-channel community marketing CRM campaigns and engagement plans for product launches, new feature rollouts, and events

Measure, monitor, and report on community engagement performance

Research the latest trends and best practices to stay up to date on social media developments and tools
応募資格

【必須(MUST)】

・At least 5 years of managerial experience as a people manager
・At least 10 years in Community Management or in a customer- or user-related role
・Degree from Recognizable university
・Business level of English




 

【歓迎(WANT)】

・Understand customers and users (worked in Tech or FMCG industry)
・Understand Taiwanese market

Enjoy challenges to grow
アピールポイント 自社サービス・製品あり 外資系企業 年間休日120日以上 社内公用語が英語
更新日 2019/06/17
求人番号 1032524

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